Manager, Customer Services-TPK Sortation
lazada
Key Responsibility (Including Seller Contact)
- Oversee the resolution of complex customer issues, ensuring a high level of customer satisfaction.
- Performance Improvement via customer feedback, and service improvement strategies.
- Handle and oversee complicated customer cases, ensuring prompt and effective resolution while maintaining a high level of professionalism.
- Identify the trend to business for opportunity
- Oversee the resolution of complex customer issues, ensuring a high level of customer satisfaction.
- Performance Improvement via customer feedback, and service improvement strategies.
- Handle and oversee complicated customer cases, ensuring prompt and effective resolution while maintaining a high level of professionalism.
- Identify the trend to business for opportunity
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