About The RoleThe RealReal is seeking a Digital Pipeline Manager to join our Site Merchandising Team, who is self-motivated and possesses an entrepreneurial spirit to drive continuous improvement.

The Digital Pipeline Manager role is highly cross-functional and will work
closely with Merchandising, Product/Tech, Marketing and Creative departments on milestone management, commercial planning and digital project execution.

The ideal candidate will possess a deep understanding of ecommerce, with strong business acumen and exceptional communication skills. Additionally, they will be adept at fostering cross-functional collaboration while guiding teams toward successful execution of projects.

Reporting into this role will be a project specialist, focused on building and maintaining project schedules in our project management systems and tools.

What You Get To Do Everyday

Drive and maintain Commercial Planning across departments, ensuring the Calendar is maintained and socialized effectively.

Partner with Merchandising, Creative, and Marketing teams to set and facilitate quarterly content planning schedules.

Proactively identify and implement improvements in Commercial Planning and Digital processes to enhance efficiency and effectiveness across the organization.

Lead demand driving campaign planning and execution, partnering with channel owners to develop omni-channel strategies that deliver on business goals.

Partner with Digital Team on execution timelines, tracking timelines and tasks within our project management tool.

Ensure projects are executed on time, within budget and scope, by clearing roadblocks and seeking clarity from project team members.

Schedule and facilitate key cross-functional touchpoints with proper preparation to ensure an effective use of time, with clear action items and next steps at the conclusion of the meeting.

What You Bring To The Role

Minimum Requirements:

5+ years of proven success in a fast-paced environment, preferably in eCommerce (marketing ops, digital production, etc.).

Excellent oral/written communication, analytical, and interpersonal skills to effectively work across all levels of the organization.

Strong ability to see around corners and anticipate obstacles or roadblocks.

Ability to remain flexible and change strategies as business needs dictate.

Strong attention to detail, with a mind for connecting workflows to business needs.

Ability to influence and coordinate activities among cross-functional teams.

Preferred Requirements:

Education in Marketing or related field

Compensation, Benefits, + Perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays

* Unlimited DTO with Manager approval

Find out more about our Benefits here.

The expected salary range for this role is $110,000-$120,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.