Description

Manager, EDC Programming 

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. 

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical  and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.  We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities
•    Manages team level clinical programming operations by providing direct line management of departmental managers and non-management staff.  Line management responsibilities including professional development, performance appraisals and employee counseling for junior and management staff.  Assigns project work and reviews workload for all direct reports.  Manages staff by establishing goals that will increase knowledge and skill levels and by delegating tasks commensurate with skill level.  Resolves conflicts/priorities at the site level prior to making any recommendations to management.  Works with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods.
•    Assist in the development of training materials associated with Clinical Programming operations and delivers training to data operations department and others with needs for Clinical Programming information.
•    Generates and maintains all required documentation including the development of specifications, coding, and validation efforts in support of annotated Case Report Forms (CRF)s, database creation, coding setup, edit check procedures, import setup and processing, export setup and processing, listings, and custom reports
•    Proposes hours need for change order related to clinical programming activities and works with senior/project management to gain approval.
•    Attends and represents Data Operations at project review, and departmental review meetings.
•    Ensures high quality deliverables by providing senior review of core deliveries for accuracy, performing in-progress audits, and attending sponsor audits. 
•    Prepares activity, resource and progress reports regarding the clinical programming group for upper management review.
•    Participate in the development of project specific software applications and ensures company documentation and computer system validation requirements are adhered to.
•    Utilizes primary development tools including Oracle RDC, Oracle Inform, Medidata Rave,  and/or SAS and other supporting tools.
•    Reviews and provides input on study budgets, manages study level metrics, progress and status, including large programs of studies for key sponsors.  Ensures project timelines and scope of work are achieved as on-time, high quality deliveries. 
•    Maintains departmental site-level utilization/realization and project-level targets at a profitable level and ensures regular accurate review of backlog and forecasting

Qualifications

What we’re looking for
•    Bachelor’s degree, Master’s degree preferred.  In lieu of Bachelor’s degree, equivalent related education and experience. 

10+ Years of industry experience from Clinical programming (EDC build) and EDC specification testing from data management side is preferred

Min 2 Years of experience into people management & should have managed a team of 12 to 18 people.

Experience on mentoring & coaching team members is required. Major responsibility will involve line management & no hands-on delivery is expected.  

Exp on any Therapeutic areas is okay.

Experience on client engagement & escalation management, performance management is required.

•    The ability to deal effectively with sponsors and internal customers at all levels.
•    Excellent communication and interpersonal skills, both written and spoken, with an ability to inform.
•    Demonstrated experience in managing multiple priorities in a highly dynamic environment
•    Experience working in a matrix-structured environment is preferred
•    Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and Voicemail
•    Experience with programming languages, such as PL/SQL, SAS, C#, or VB preferred.
•    Ability to travel as necessary (up to 25%)

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.