The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Meet the team!

PayPal UK Ltd (PPUK) is a dynamic UK-based eMoney Institution regulated by the FCA. We are looking for an experienced Financial Crime Controls Manager (Manager, FCC). This critical role supports the MLRO in ensuring the firm complies with its anti-money laundering (AML) and counter-terrorist financing (CTF) obligations. You will play a key role in shaping, implementing, and overseeing effective financial crime compliance processes, while fostering a strong compliance culture throughout the organization.

Job Description:

Your way to impact 

 

The Manager, FCC will play a critical role in supporting the firm’s day-to-day financial crime compliance operations. Reporting to the UK MLRO, this hands-on role ensures the effective implementation of the firm’s AML/CTF policies and procedures. You will be responsible for managing operational AML processes, identifying suspicious activities, and ensuring compliance with regulatory requirements. This is an ideal role for someone passionate about operational excellence in financial crime compliance 

 

Responsibilities 

 

The Manager, FCC will lead the firm’s operational AML efforts, ensuring efficient and compliant handling of customer due diligence (CDD), transaction monitoring, and investigations. The role requires close collaboration with internal teams to maintain a robust financial crime control environment. As a trusted operational lead, the Manager, FCC will help ensure compliance with regulatory obligations while fostering a culture of compliance across the organization. 

Oversee day-to-day CDD and enhanced due diligence (EDD) processes for new and existing customers. 

Monitor and respond to transaction monitoring alerts, ensuring timely escalation of suspicious activities. 

Conduct investigations into suspicious activity, including drafting and submitting Suspicious Activity Reports (SARs). 

Maintain accurate and up-to-date AML records, ensuring all documentation meets regulatory standards. 

Support the MLRO in conducting regular AML/CTF risk assessments for the firm’s operations. 

Assist in the review and periodic updates of AML/CTF policies and procedures. 

Provide operational support for regulatory audits and external reviews of AML processes. 

Deliver AML/CTF training to frontline staff to enhance awareness of regulatory responsibilities. 

Identify process improvement opportunities to enhance the efficiency of AML operations. 

Act as the primary contact for internal queries related to AML operational processes 

 

Job requirements and Interpersonal skills 

Detail-Oriented: Strong focus on accuracy and quality in documentation and reporting. 

Process-Driven: Ability to manage and improve operational workflows effectively. 

Regulatory Knowledge: Solid understanding of AML/CTF regulations and industry best practices. 

Communication Skills: Clear and concise communication with internal stakeholders. 

Problem Solving: Ability to resolve operational challenges and propose practical solutions. 

Collaboration: Team player with a proactive approach to cross-functional cooperation. 

Time Management: Skilled at managing multiple priorities and meeting deadlines. 

Technical Proficiency: Familiarity with transaction monitoring systems and CDD tools. 

Professional Integrity: High ethical standards and commitment to compliance. 

Adaptability: Resilience to thrive in a fast-paced regulatory environment. 

 

Additional Skills: 

Bachelor’s degree required with 3-5 years of experience. 

Strong computer knowledge; excellent MS Word, Excel, and PowerPoint skills. 

 

This position offers the opportunity to deepen your expertise in financial crime compliance while contributing to the operational integrity of a forward-thinking, FCA-regulated eMoney Institution. If you are detail-oriented and operationally focused, this role provides an excellent platform for professional growth. 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.