Job Description

Manages, plans, and evaluates the staff and daily operations of the Financial Services department to ensure proper registration, verification, authorization, billing and collection of patient services.

Job Responsibility

Provides leadership to Financial Services team members and supervisors by communicating and guiding toward achieving department objectives. Develops, communicates, and builds consensus for goals in alignment with the health system. Manages the activities of registration, verification, authorization, billing and collection of patient services. Acts as a primary liaison to all payors, patients, patient accounts, clinicians and/or other practice areas. Advises management of the health systemic issues and high risk/high exposure situations; recommends solutions. Develops and implements policies and procedures to facilitate registration, verification, authorization, billing and collection activities to maximize operational efficiency. Supervises, hires, trains, disciplines and evaluates staff. Ensures performance appraisals are completed in a timely manner. Informs staff of changes in policies, procedures, processes and the health systems, as well as, new insurance regulations. Maintains daily workflow in order to expedite processing while ensuring quality care and customer service. Performs department audits to ensure compliance with regulatory standards and payor requirements. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Preferred Skills

Proficiency in Excel (V-Lookups, Merging, Formulas), reporting, strategic planning.  Previous experience managing self pay accounts receivable, identifying trends or at risk inventory, and implementing processes to increase recoveries
 

Job Qualification

Bachelor's Degree required, or equivalent combination of education and related experience. 6-8 years of relevant experience and 2-5 years of leadership / management experience, required.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).