Manager Quality Assurance

The Manager of QA supports the retailers overall program objectives through the management of the QA team and implementation of key QA processes. Manages relationships with retailer cross-functional teams, customers and manufacturers. Expected to demonstrate a basic level of industry best practice and use that to review and provide adjustments to current processes and procedures to maximize efficiencies that align with the retailer’s objectives.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary
The Manager of QA supports the retailers overall program objectives through the management of the QA team and implementation of key QA processes. Manages relationships with retailer cross-functional teams, customers and manufacturers. Expected to demonstrate a basic level of industry best practice and use that to review and provide adjustments to current processes and procedures to maximize efficiencies that align with the retailer’s objectives.

Essential Job Duties and Responsibilities
• Oversee a team of QA/Food Techs that service the QA function at the retailer account

• Assign and prioritize the project workload for the team to enable timely delivery of high-quality processes and strategies.

• Take leadership role in collaborating and communicating with key stakeholders to ensure that projects are aligned with Private Brand objectives

• Maintains an understanding of Daymon and customer strategy and vision

• Maintain industry and global working knowledge of basic QA and Food Science/Safety tools and methodologies

• On occasion collect and organize disparate pieces of information into a clear and concise business case; present internally and to customers

Supervisory Responsibilities

Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

- Travel and Driving are not essential duties or functions of this job

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Business Administration, Food Science or Related Field
5-8 years of experience in quality assurance, or related experience

Skills, Knowledge and Abilities
Ability to Direct, Lead, & Develop People
Excellent Written & Verbal Communication Skills
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Knowledge of generally accepted practices, procedures, & standard policy & procedure development techniques
Ability to Gather Data, Compile Information, & Prepare Reports

Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 30lbs.

Job Will Remain Open Until Filled