Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Manager, Fraud Operations Investigations.

Principal Responsibilities

Investigate complex and significant fraud cases and compile investigation reports to provide findings and identify potential control weaknesses, ensuring all regulatory, management and high level reports, presentations and documents are accurate, properly scoped and completed within established time framesReview serious or complex operational or control issues, determine and present the optimal options for resolutionCommunicates information on the most significant and sensitive investigations and related mitigating actions to support and facilitate a strategic appraisal of the relevant risks. Able to develop strategic capability to mitigate future threats in response to these significant investigationsIdentifies and escalates the most significant and sensitive investigations to ensure appropriate prioritization, resourcing, and investigative strategy. Communicates to all key stakeholders the ongoing status of such investigations and the related mitigating actionsOperates within a systemic capability to refer investigative findings and recommendations to other parts of the firm for follow-on action to mitigate the identified fraud risk, track the response, and ensure appropriate governancePersonally provides the subject matter expertise necessary to inform the work of other parts of Fraud, including but not limited to innovations in analytics, identification of typologies, policies and procedures, the engagement strategy, training, and a potentially more effective and efficient regulatory landscape