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A cover letter is required for consideration for this position and should be attached as the first page of your resume. Your cover letter should include salary requirements, address your specific interest in the position, and outline experience that directly relates to the job responsibilities.

Job Summary

The Digital Media Commons (DMC) in the James and Anne Duderstadt Center (DC) at the University of Michigan (U-M) is looking for a qualified services manager who will coordinate services for the Ground Connections (GC) team.  If chosen, you will oversee operations of four labs (Groundworks, Design Labs 1 & 2, and Fabrication Underground) including planning and development, budgets, procedures, and personnel management. You will report to the Chief Operating Officer of the Duderstadt Center. This is considered a hybrid onsite/work from home position at the Duderstadt Center on U-M's North Campus in Ann Arbor.

Who We Are

About Us

The DMC provides the U-M community with access to evolving technologies supported by experienced and passionate staff.  We enable new ways to research, teach, learn, create, and explore in a student-centric environment that is interdisciplinary, inclusive, collaborative, and that promotes climate and social justice. The DMC's Ground Connections team supports multidisciplinary learning and brings students from across the university together to collaborate, design, fabricate, and learn.
 

Why Work at Michigan?

From great healthcare and retirement benefits to on-site wellness programs, we provide resources to support you and your family's health and happiness. For details, see http://benefits.umich.edu/.

Responsibilities*Oversee operations of all four Ground Connections labs, ensuring compliance with federal, U-M, and Digital Media Commons regulations and goals.Be a DMC Leadership team member, making decisions about building operations, annual equipment purchases, policies, procedures, and fundraising for the good of the DMC unit.Teach various classes as requested by Schools and Colleges.Manage the GC budget.Plan and develop procedures and policies for the GC team.Manage GC personnel (including hiring, training, leading, and authorizing work schedules for lab coordinators and student staff). Write annual performance reviews. Recommend promotions or changes in job status for lab coordinators.Gather lab data and participate in writing the annual Duderstadt Center Statistics Executive Report.Recommend needed equipment for GC labs.
 Required Qualifications*Minimum of eight years of experience in managing a maker space, fabrication lab, or similar environment.Bachelor's degree in a technical field (i.e., Engineering, Manufacturing, IT).Extensive experience in managing staff, with a minimum of two years' experience supervising and developing team members.Strong organizational, and communication skills.Extensive experience in troubleshooting a wide range of maker equipment, including 3D printers, laser cutters, CNC machines, and electronics.Proven leadership and financial management skills.Ability to implement software automation skills to streamline processes and enhance maker space operations.Proficiency in creating learning materials and leading workshops.Proficiency in working with media, including video production, photography, and multimedia creation.Experience teaching relevant classes, with at least two years of teaching experience at the high school level or higher.Experience mentoring students at a high school level or higher.Ability to work independently and as part of a team.Commitment to fostering a diverse and inclusive community.
 Work Locations

This position is classified as hybrid with work on campus a minimum of 3 days per week.

Modes of Work

The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.

Additional Information

Diversity, Equity and Inclusion

Learning and working in environments designed for equity and inclusivity are necessary for the U-M community to make progress on solving the problems that matter most to society. In addition to collaborating with faculty and staff on projects that explicitly focus on DEI, the Digital Media Commons uses inclusive design processes in all our work. To read more about our diversity activities, see our DEI plan here: http://www.dc.umich.edu/resources/DEI
 

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for at least seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.