Overview This position will be directly responsible for supervising and monitoring the Incident Management Unit. In addition, they will objectively investigate organization-wide alleged violations of corporate policy, procedures, regulations and/or contractual requirements and allegations of misconduct of staff in relation to person supported; producing factual reports for use by program management, human resources and other stakeholders; advising program staff on incident policy and procedures. Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs as a leading non-profit human services organization. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Benefits At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services, which will help everyone to stay well. Another way to remain healthy is to eat right and keep active. Ultimately, we all benefit when we make the right choices, whether through diet and exercise or health care services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program. Annual Salary $75,000 - 80,000 Responsibilities DUTIES: + Oversees, manages, and monitors incident systems (IRMA, NIMRS, ARTS, Rising Ground Critical Incident Reporting System) and ensures compliance in accordance with requirements of external funding sources including but not limited to OPWDD, OMH, OCFS, NYSED, DOH, and ACS + Supervise investigators in the Incident Management Unit + Conduct investigations + Work closely with Chairs of standing committees: Incident Review Committee, Human Rights Committee, Risk Management Committee and others as developed + Responsible for the Incident and Investigation Quarterly and Annual report + Assist Corporate Compliance Officer to ensure and enforce compliance with written policies and procedures of the Corporate Compliance Plan + Identify high-risk compliance areas such as billing; payments and medical necessity claims; quality of care; governance; mandatory reporting; and credentialing in human services management + Provide program and regulatory training as needed + Participates in the development, training and amendment of agency policies and procedures particularly with reference to standards and methods for ensuring quality. Responsible for distribution of policies and identifying/recommending training requirements for policies and other procedures as needed + Performs other related tasks as assigned by the Vice President of Performance Evaluation and Monitoring KNOWLEDGE/SKILLS/ABILITIES: + Work satisfactorily with minimal supervision + Plan, schedule and conduct projects and studies + Find facts and investigate issues + Evaluate systems and recommend ways to improve effectiveness and efficiency + Use computerized systems to manage and analyze data + Convey information to others clearly, concisely and logically + Develop and lead teams + Respect and maintain confidentiality + Communicate effectively verbally and in writing + Establish and maintain proper working relationships with program managers and directors, consumers, caregivers, parents, supervisors, co-workers and staff + Maintain a safe working environment + Adhere to ethical standards + Adhere to personnel policies, procedures and universal health precautions FLSA CLASSIFICATION/WORKING HOURS: Exempt. Employee is expected to work until all major projects and related tasks are completed to the satisfaction of their supervisor. Some early morning, evening and weekend work is expected. Employees are paid a set weekly salary exceeding the federally required minimum and are not eligible to earn overtime compensation. Qualifications The ideal candidate will have a Bachelor’s Degree in Human Services or Health Administration, Master’s Degree preferred, with at least five (5) years or progressive QI, Compliance or Program Management experience in a human services agency, behavioral or health care setting. Job LocationsUS-NY-Yonkers Posted Date2 years ago(8/25/2023 9:20 AM) Job ID 2023-2601 Category Administrative