**Job ID Number** R4168 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the IT Manager, you will be responsible for managing and implementing programs to ensure that all prescribed activities are carried out in accordance with specified organizational objectives. **Job Description** We are looking for an **IT Manager** to manage and implement programs to ensure that all prescribed activities are carried out in accordance with specified organizational objectives. This position will be **full-time** and **hybrid.** **What You’ll Do** + Monitoring of tasks and assistance with troubleshooting technical issues. In addition, vacant positions are in the process of being backfilled. These new staff will require training and monitoring + Manage scheduling for staff, approving time off, and other department operational needs and requests + Ensure help desk is addressing and resolving end-user issues with solutions provided + Assist with resolution of issues with hardware and software issues + Provide oversight and guidance for technical items for camera surveillance upgrade process + Ensure IT staff assisting with new employee orientation + Assist with migration of servers to centralized huband/or local servers + Assist with migration of Wi-Fi from one department to another + Support current printer/scanner environment + Ensure proper functioning of network infrastructure and work with departments to resolve issues **What You'll Need** Required: + 3+ years of supervision experience + 5+ years of help desk/PC support experience + At least 2+ years of knowledge of networking and servers + 5+ years of Microsoft Office experience + Project management experience + Interpersonal skills to interact with all staff levels from administration to clerical Preferred: + Experience in various technologies and roles including Agile, Waterfall, or other SDLC methodologies + PMP/PMI certifications are preferred + Expertise with project management tools such as MS Project **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.