Malvern, PA, USA
4 days ago
Manager, IT Delivery - Integrated Risk Management

Responsibilities:

Leadership and Talent ManagementProvide leadership, coaching, and mentorship to team members, fostering a collaborative and high-performing environment.Recruit, develop, and retain top talent to maintain an established, skilled and motivated team.Drive employee engagement and growth through regular feedback, training, and development opportunities.

Enable Business Value through Software DeliveryPartner with business leaders and stakeholders to understand their strategic priorities and translate them into actionable delivery plans.Act as a trusted advisor to senior leadership, providing updates on progress towards team, departmental, and business goals.Lead the delivery of risk-related IT solutions, ensuring alignment with business objectives and maximizing ROI.Oversee the deployment and ongoing enhancement of Archer, ServiceNow, and other risk-related cloud technology platforms.Align technology delivery with operational risk management, business resilience, third-party risk management, controls assurance, and compliance goals.Ensure solutions meet regulatory requirements and industry standards.

Strategic PlanningDevelop and manage short-term and long-term technology roadmaps that support GR&S strategic initiatives.Prioritize and allocate resources effectively to ensure the successful delivery of projects and programs.

Operational Excellence and InnovationEstablish and maintain best practices for software delivery, project management (Agile), and operational processes.Monitor and manage key performance indicators (KPIs) to track and improve team performance.Drive innovation by identifying opportunities to enhance existing solutions and introduce new technologies.Foster a culture of continuous improvement, encouraging experimentation and learning.

Ideal Skills and Experience:

Proven leadership experience in IT delivery or related roles, with a track record of managing diverse and engaged teams.Excellent communication and interpersonal skills, with the ability to influence at all organizational levels.Ability to develop and execute strategic roadmaps that align with business priorities.Proven ability to balance short-term delivery with long-term planning.Strong project management and organizational skills, including expertise with Agile methodologies such as Scrum / Kanban.Deep understanding of Agile principles and practices, with the ability to lead teams in iterative and incremental software delivery.Experience in fostering a culture of agility, adaptability, and continuous improvement.Strong problem-solving skills and a focus on delivering measurable business outcomes.Ability to work in a fast-paced environment and manage competing priorities effectively.Experience with risk frameworks, specifically Operational Risk Management, Business Resilience, Third-Party Risk Management, Controls Assurance, and/or Compliance Management.Understanding of risk-related regulatory requirements and industry standards.Demonstrated experience with Archer GRC and/or ServiceNow GRC delivery.

Qualifications:

Minimum of eight years related work experience, with at least five years of project management experience.Undergraduate degree or equivalent combination of training and experience.

This is an exciting opportunity for a strategic thinker and IT leader to make a significant impact with our business partners in GR&S. Apply now to join our team and help drive innovation and excellence in risk management solutions.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.    

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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