Under the direction of the Laboratory Director, the Manager, Laboratory Operations will coordinate and oversee a wide variety of administrative, personnel and technical activities to ensure efficient operation of the Hospital Laboratory. Initiates new procedures as well as study, refine and modify established methods and techniques. Serves as a resource to the Leadership Team. Addresses complaints regarding laboratory functions and work with the Leadership team as well as staff to resolve identified problems. Provides direction and supervision to Section supervisors, Lead Technologists, and Technologists. Responsibilities: + Oversees the operation of the Laboratory at Overlook Medical Center including Core Lab, Blood Bank, Phlebotomy and Point of Care. + Strong emphasis on quality management and strategic thinking in Laboratory Management is important. This role acts as the on-site administrative resource for the laboratory team. + Performs ongoing departmental monitoring to improve quality, workflow, staff productivity, and employee satisfaction and is responsible for the mentoring, coaching and development of direct reports. + Compares and administers departmental budgets, coordinate objectives and goals designed to improve the fiscal and organizations operation of the laboratory + Responsible for daily operations of all sections of the laboratory including oversight of quality control, instrument maintenance, scheduling of personnel, policy interpretation and counseling, inventory and reference laboratory testing. + Is specifically responsible for all projects assigned by the director, completes projects assigned, reports and evaluations within the requested time frame. + Maintains a high quality work environment necessary for excellent patient care by ensuring the standards set forth by agencies of laboratory accreditation and licensure are met. + Maintain professional working relationships with all other departments through proper communication techniques. + Resolves problems by consulting with pathologists, other laboratory managers, technical coordinators, laboratory directors, and customer care team. + Coordinates regularly scheduled team meetings with department supervisors, leads and staff; establishes other communication pathways and reviews for effectiveness + Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments. Availability: The Laboratory Manager is not required to be on-site at all times testing is performed. However, he/she must be available to the laboratory on an as needed basis to provide consultation via telephone or electronic means. Reapportions of Duties: If the laboratory manager reapportions performance of his responsibilities, he/she remains responsible for ensuring that all duties are properly performed. Education and Training: + Must meet current CAP requirements for a laboratory supervisor + Bachelor’s degree in medical technology, or in a physical, chemical, biological, or clinical laboratory science and 5+ years in high complexity testing in CLIA/CAP environment; ASCP certification or equivalent + Master’s Degree (MBA, MHA) preferred Experience/Skills Requirement: + Minimum of six (5) years clinical laboratory experience which is inclusive of three (3) years of laboratory supervisory experience. + Decision making substantiated by in depth knowledge of laboratory procedures, principles and instruments. + Comprehensive knowledge of procedures, policies and equipment. + Strong interpersonal skills to interface with physicians and other departments. + Ability to identify and analyze problems, feasible effective solutions and implement optimum courses of action. + Ability to work independently and complete projects in a timely manner. + Ability to write clear and concise procedures and policies + Skillful knowledge of Microsoft Office programs, Laboratory Information Systems and Hospital Health Care Management Systems + Demonstrated experience in quality systems, project management, and regulatory compliance with CAP, CLIA, JCAHO, OSHA, EPA Accrediting Agency standards + Ability to function independently and as a member of a large team; motivate personnel to achieve excellence; work with multiple leadership and staffing levels to achieve quality management goals + Must have excellent verbal and written communication skills + Ability to investigate, analyze information/data and draw conclusions + Ability to develop and present educational and training programs + Demonstrated experience developing and maintaining positive professional relationships with physicians, employees, peers and organizational leaders. + Ability to effectively manage small to medium scale projects utilizing introductory project management methodologies + Requires a high level of organizational and time management skills ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: + Morristown Medical Center, Morristown, NJ + Overlook Medical Center, Summit, NJ + Newton Medical Center, Newton, NJ + Chilton Medical Center, Pompton Plains, NJ + Hackettstown Medical Center, Hackettstown, NJ + Goryeb Children's Hospital, Morristown, NJ + CentraState Healthcare System, Freehold, NJ + Atlantic Home Care and Hospice + Atlantic Mobile Health + Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: + 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare + 150 Top Places to work in Healthcare - Becker's Healthcare + 100 Accountable Care Organizations to Know - Becker's Hospital Review + Best Employers for Workers over 50 - AARP + Gold-Level "Well Workplace": Wellness Council of America (WELCOA) + One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine + One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine + Official Health Care Partner of the New York Jets + NJ Sustainable Business Named one of America's 50 Best Hospitals by Healthgrades, a World’s Best Hospital by Newsweek and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report. Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year. Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH). EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.