67870BRAuto req ID:67870BRJob Code:405012 Admin Professional (N) Department Office Location:USA - MA - Boston Business Title:Manager, Marketing and Sales Analytics, Executive EducationSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications: + High School Diploma, GED, or equivalent is required. + 5+years of relevant experience in market research, business intelligence, or data analytics is required. + Education beyond high school may count toward experience. + Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must. Additional Qualifications and Skills:Other Required Qualifications: + Ability to transform complex data into compelling narratives. Additional/Desired Qualifications: + Familiarity with Salesforce.com (including Salesforce Reports, Dashboards, Tableau CRM + Analytics Studio, and Marketing Cloud), Google Analytics, Oracle Business Intelligence, and MS SharePoint is preferred. + Excellent documentation skills with ability to multitask, prioritize, and manage multiple ongoing projects. + Intellectually curious with a passion for improving and documenting data governance. + Understanding of basic statistical analyses methodologies. + Experience in executive education/executive development is a plus. Additional Information:This is a 40 hours/week, overtime-eligible position. This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 2 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.Department:Executive EducationPre-Employment Screening:Identity Job Function:General Administration Position Description: + Analyzing the marketing and sales funnel for Executive Education programs and delivering actionable insights to inform strategic decision-making and optimize performance. + Designing and managing data solutions, including standard reports, templates, and dashboards, to ensure critical information is accessible and actionable for the Marketing & Sales team. + Aggregating and synthesizing complex data sets from multiple platforms (Salesforce, Google Analytics, Marketing Cloud, Oracle Business Intelligence, Qualtrics, etc.) to uncover trends and opportunities. + Translating data into compelling narratives by presenting key market insights in internal presentations and contributing data-driven content for the monthly newsletter. + Creating and maintaining comprehensive documentation for Marketing & Sales data, including field mapping and governance processes. + Partnering with Marketing & Sales team members to ensure accurate data entry and adherence to data hygiene standards, driving consistent and reliable data in Salesforce. + Recommending and implementing technology solutions to enhance data hygiene, serving as the primary point of contact for system improvements and integrations. + Providing oversight of existing tech such as the LinkedIn API, D&B Optimizer, and OneTrust banner. + Responsible for other duties as assigned. School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Are you excited about transforming data into impactful stories that drive strategic decisions? Do you thrive at the intersection of higher education, business, and cutting-edge analytics? Join Harvard Business School (HBS) Executive Education as the Marketing & Sales Analytics Manager, a pivotal role on our Market Insights & Analytics team. In this role, you will be the driving force behind delivering actionable insights to our Marketing & Sales team, empowering them to make data-driven decisions that enhance the enrollment and marketing of our 60+ executive development programs. Beyond analytics, you will lead efforts in data privacy and data hygiene, ensuring excellence and compliance across the department. This role requires someone who can transform complex data into compelling narratives—helping internal stakeholders and leadership connect insights to strategy. If you have a passion for storytelling through data, a keen eye for detail, and an enthusiasm for advancing lifelong learning, we want to hear from you.Commitment to Equity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: + Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. + Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. + Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. + Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. + Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. + Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. + Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. + Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston. Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-WB1About Us:HBS Executive Education brings together senior executives from the world’s most influential organizations, resulting in unparalleled diversity. We achieve our mission by working closely with faculty to design and deliver over 130 open enrollment and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to a few weeks over a period of months, while custom engagements help largely Fortune 1000 companies implement strategic changes and build organizational capabilities. Most programs are delivered on the HBS campus, where Executive Education has nine dedicated classrooms and more than 500 dedicated bedrooms in three executive residences. To meet the diverse needs of our community, our programming now includes in-person, virtual, and blended options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; enrollment and admissions; and finance.