Your impact: 

We are looking for a Manager of Membership Operations on the Consumer team who is creative, solutions-oriented, and customer-focused, to create a seamless experience for subscribers across the Hearst portfolio. This role will be responsible for the growth and retention of all Membership tiers; partnering with various functions across Edit, Product, Creative, Customer Service, and Marketing.  

The ideal candidate will have great attention to detail, ability to work across multiple systems, a strong analytical skillset, cross-functional experience working with many internal and external partners, and a proven ability to communicate with key stakeholders.