Manager, Merchandising Systems
Tractor Supply Company
Manager, Merchandising Systems
**Overall Job Summary**
This position is responsible for overseeing the development, implementation, maintenance, and administration of merchandising systems and tools. This includes cross-functional collaboration, governance, improvement, documentation, and training on merchandising systems. This position ensures that all merchandising systems are efficient, accurate, and aligned with the company’s strategic goals. This position will also be responsible for researching and recommending emerging technologies to improve ways of working within the merchandising organization. The ideal candidate will have a strong background in merchandising systems management, administration and governance.
**Essential Duties and Responsibilities (Min 5%)**
1. Lead the development and implementation of merchandising systems and tools including but not limited to: Space Planning (CKB, Space Automation Pro, Data Manager), Floor Planning (ACAD, Symphony SPHQ), Pricing & Analytics, TIBCO, Maps, Workfront, SAP, PowerBI, Alteryx, Snowflake, and Business Objects.
2. Responsible for the administration and governance of all merchandising systems.
3. Lead system integration and enhancement efforts.
4. Act as a conduit of collaboration between business units, IT, and procurement teams.
5. Own processes for intaking new system requests, prioritizing requests, developing Business Requirements Documentation (BRDs) and Request for Proposals (RFPs) in coordination with business partners.
6. Collaborate with cross-functional teams to identify and address system needs and improvements.
7. Ensure data integrity and accuracy within merchandising systems.
8. Develop and maintain a complete library of documentation for system processes, procedures, and best practices.
9. Monitor system performance and troubleshoot issues as they arise.
10. Stay updated on industry trends and emerging technologies to enhance merchandising systems and ways of working.
11. Accountable for Merchandise Systems team member training and onboarding. Develop training programs that support new hires as well as the continued development of existing team members.
12. Lead cross-functional systems projects to ensure all goals are met. Meeting with stakeholders to discuss program status and goals. Meet with Business Partners, stakeholders, Project Managers, and vendor partners to determine project scope and vision, identify processes, set goals, and lead prioritization and execution
13. Manage a team dedicated to the accurate deployment of new systems and enhancements to existing systems.
14. Hold teams accountable to project deadlines to support on time delivery and monitor execution compliance to identify process and training opportunities. Communicate high level results to all levels of leadership.
15. Establish and maintain strong working relationships with large variety of internal team members at all levels to fully understand system processes, challenges, and anticipate needs.
**Required Qualifications**
6+ years combined experience in merchandising systems, systems management, program management, or related experience. Prefer experience in merchandising systems including, Space Planning, Floor Planning, Pricing, CKB, SKU Management, Global Sourcing, MAPs, PowerBI, Alteryx, Snowflake as well as Business Objects and SAP.
Education: Bachelor’s degree from an accredited college or university in business, systems, or related field; Master’s degree in business administration or related field is preferred. Any suitable combination of education and experience will be considered.
**Preferred knowledge, skills or abilities**
+ Proficient computer skills, experience with Microsoft Office Suite, and knowledge of program or project management applications and tools
+ Proficient in merchandising software, systems, and tools.
+ Strong analytical skills
+ Excellent communication and interpersonal skills
+ Ability to manage multiple projects and priorities simultaneously
+ Experience with data analysis and reporting
+ Experience with ERP systems and data integration
+ Knowledge of retail industry trends and best practices
+ Strong leadership and managerial skills
+ Conflict resolution and problem-solving skills
+ Risk management & mitigation
+ Proficient and effective written and verbal communication skills
+ Teamwork and ability to motivate
+ Ability to work with a wide range of individuals at all levels
+ Proficiency in a Space Management, Floor Planning, Pricing, SKU Management, Global Sourcing Software, Microsoft Office, PowerBI, Alteryx, Snowflake, Outlook, Word, Excel, Business Objects, and SAP
**Working Conditions**
+ Hybrid / Flexible working conditions
+ Occasional travel required
**Physical Requirements**
+ Sitting
+ Standing (not walking)
+ Walking
+ Kneeling/Stooping/Bending
+ Driving a vehicle
+ Reaching overhead
+ Lifting up to 20 pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
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