Manager, Operational Excellence Date: Nov 26, 2024 Location: Tucson, AZ, US, 85706 Req ID: 31752 Onsite or Remote: Onsite Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself. The Company Job Purpose The Manager – Operational Excellence will be responsible for operational success of Automation customers by actively identifying and implementing improvements in either behaviors, practices, processes or product design opportunities. The successful candidate will demonstrate and provide operational expertise and guidance, in collaboration with the distributor partners and customers, leading to continuous improvement of operational performance. Leading a multi-discipline team, use of data insights will be critical to identify best practice, process improvement and product opportunities in areas such as: + AHS truck optimization + Productivity - Cycle time, speed, payload, Queue improvements and whole of cycle performance analysis + System availability Travel Requirements + Up to 30%, or as required for business purposes Job Duties and Responsibilities + Ensure continual productivity improvement and sustainability of the FrontRunner system in operation. + Develop and lead an effective team of multi-discipline engineers – Data analytics, mining engineering, mechatronics etc. + Coordinate internal parties from multiple business units for any Automation productivity work. + Align Operational Performance with other Komatsu activities and products + Provide detailed statistical reports to clients and Komatsu, presenting with clarity and certainty of required steps for improvement. + Track progress and benefits of improvement initiatives and record their value. + Develop, review, and continuously improve Operational program tools, KPI dashboard, and processes, including those to drive results and continuous improvement cycles. + Productivity modelling for new customers and new automated equipment introductions. + Perform line management activities such as recruiting and retaining, conducting performance reviews, maintaining career development plans, etc. Required Skills + Bachelor's Degree in Engineering with Mining, Civil, Geological, or Industrial specialization, or an equivalent combination of education and experience + 10+ years of relevant mining operational practice experience (Management, Planning, engineering etc.) + Demonstrated ability to identify key stakeholders, form strong relationships, and influence others when required + Ability to work with little or no supervision + Customer focused, commitment to excellence + Results driven, with ability to manage multiple projects + Strong ability to communicate fluently and productively with clients Desired Skills + MBA or Mine Engineering Master's Program + Project Management Certification + Black Belt Six Sigma or Lean certification + Team leadership experience in a mining environment + Knowledge of and familiarity with autonomous systems + Strong written communication skills + 10+ years of experience in Technology Development, Deployment, and Services experience + 10+ years of experience in the Mining industry or consultancy work experience in middle management positions pertaining to mine planning, mine operations or mine technology, or in a Komatsu role of Sales, Customer Service, or Performance Assurance Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Nearest Major Market:Tucson