When applicable, Bombardier promotes flexible and hybrid work policies. **Why join us?** Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms. **Bombardier’s Benefits Program** With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: + Insurance plans + _Dental, medical, life insurance, disability, and more_ + Competitive base salary + Retirement savings plan + Employee Assistance Program **What are your contributions to the team?** + Develop annual Aircraft maintenance department budget including workforce requirements and approve payment of vendors’ or suppliers’ invoices + Achieve monthly financial objectives for Aircraft maintenance department i.e., labor margin, capital expenditures, and budgeted operating expenses + Ensure all maintenance performed on aircraft, engines, avionics, and aircraft components meet FAA regulations, as well as customer quality expectations + Maintain compliance with all OSHA Health & Safety guidelines, as well as all Federal, State, and local environmental laws + Interface with customer representatives, coordinate customer communication activities and resolve any questions or disputes on customer invoiced for performed maintenance + Determine staff training needs to maintain work force qualifications and productivity + Ensure proper tooling and equipment is available to support operational requirements + Actively support and integrate continuous improvement activities into program procedures and processes + Collect and analyze service and maintenance data to identify trends and ensure margin performance is achieved + Assist in the development of strategic plans to support new programs and capabilities based on analysis of market trends **How to thrive in this role? Skills, knowledge & experience** + Have 5 years experience working in an aircraft maintenance facility environment with at least 1 year supervisory experience + Possess a Bachelors degree in related area or equivalent years of experience + Have working knowledge of process improvement methodology and application + Have accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs + Be familiar with Environmental, Health & Safety rules and regulations + Demonstrate excellent interpersonal and customer service skills + Possess strong planning and organizational skills with the ability to forecast labor and skill requirements + Have excellent presentation skills necessary to effectively communicate with customers and all levels of management + Demonstrate effective leadership and coaching skills with the ability to develop people + Have research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable aircraft market + Possess proficient writing and computer skills **Now that you can see yourself in this role, apply and join the Bombardier family!** Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws. **Job** Manager, Operations **Primary Location** Wichita Service/Compltn.Center **Organization** Learjet Inc **Shift** **Employee Status** Regular **Requisition** 5952 Manager, Operations