**Position Summary...** Join our dynamic team as an Operations Manager where you will play a crucial role in supporting the field by triaging incidents related to pharmacy systems and facilitating their resolutions. This is a fantastic opportunity to make a significant impact on our operations and drive efficiency. **What you'll do...** **About the Team:** The User Acceptance Testing team operates with a mission to deliver exceptional support to the field through User Acceptance Testing (UAT). Our Systems Operations Support branch reproduces reported issues in a testing environment that closely mimics the field, ensuring swift resolution and effective communication with all stakeholders. **What You’ll Do:** + Triage, support, and prioritize incidents + Monitor and track issue trends + Support new system rollouts **What You’ll Bring:** + Critical thinking to identify the root cause of issues + Problem-solving skills to identify gaps + Effective communication skills to coordinate between all 4 ITB groups + Pharmacy operations experience (preferred) \#LI-MF4 _The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._ At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. ‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. ‎ For information about PTO, see https://one.walmart.com/notices . ‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. ‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. ‎ For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) . ‎ The annual salary range for this position is $70,000.00-$130,000.00 ‎ Additional compensation includes annual or quarterly performance bonuses. ‎ Additional compensation for certain positions may also include: ‎ ‎ - Stock ‎ ‎ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification **Primary Location...** 2608 Se J St, Bentonville, AR 72716-3724, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.