About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you will do:

Build and manage strategic partnerships by establishing relationships with high-impact brand partners to create, plan and implement mutually beneficial B2C marketing campaigns, focusing on both brand awareness and user acquisition. Manage existing financial institutions by working with them to establish funding relationships and engage new payment partners for funding opportunities.  Develop and manage affiliate marketing partnerships and programs to drive new user acquisition. This includes identifying key affiliates, negotiating terms, and optimizing affiliate performance. Conceptualize, manage, and execute co-branded campaigns (not limited to within the travel space) targeted at increasing brand awareness, acquiring new users and engaging existing Klook users in Malaysia. Segment partner and industry segments according to market priorities; develop and implement key strategies for partnership and affiliate development based on user behaviour, industry insights, competitive landscape, product lineup, and potential impact. Collaborate with cross-regional business groups and functional areas to deliver high impact partnership projects. Maintain strong knowledge of in-house technology and handle technical discussions to ensure successful implementation and seamless integration with partners’ systems. Collaborate with Marketing Lead and other marketing channels and functions to support the rollout of campaigns (not limited to brand campaigns), marketing plans, ensuring alignment with partnership and affiliate strategies. Manage the implementation and monitor the success of each partner and affiliate campaign by tracking and analyzing relevant data and metrics. Utilize insights to refine strategies and optimize performance. Lead and mentor a team of partnership and affiliate associates. Provide guidance, set objectives, and support their professional development to ensure high performance and alignment with organizational goals. Foster a culture of rapid experimentation, measurement, and iteration to drive continuous improvement in partnership and affiliate efforts.

What you will need:

Bachelor’s degree with minimum 5 years’ experience in business development or executing strategic partnerships in the Malaysian market. Demonstrated ability to build, execute, and scale partnership marketing programs from end-to-end. Familiarity with the entire marketing mix, including online and offline channels, and a good understanding of how and when to leverage each. Proven track record of utilizing data to generate insights and drive decisions. Proficiency in manipulating and reconciling data. Excellent command of English, both verbal and written. Conversational Mandarin, Bahasa Melayu, and Chinese dialect skills are a plus.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.