In this role, the Manager, Patient Insights Analytics / Specialty Pharmacy Analytics, Oncology Manager is expected to function as subject matter expert on Specialty Pharmacy and Patient Support data analytics and metrics methodology across ONC brands, is responsible for supporting efforts to improve the patient experience (Px) through specialty pharmacies and providing patient support operational and strategic insights that improve brand performance. S/he is responsible for generating, integrating, and translating specialty pharmacy data, analytics and insights into growth opportunities and tactics that shape decisions and drive organizational actions for ONC brands within Janssen. This position will serve as an internal consultant to SCG Specialty Pharmacy Strategy, SCG Trade, Patient Engagement and Customer Solutions (PECS), Strategic Insights and Analytics (SIA) and cross functional partners such as Legal and Healthcare Compliance. This position plays a key role in advising and counseling business partners in the development and evaluation of new and existing patient engagement trends and customer solution strategies and tactics and as a result, shares accountability for business results. This individual will be familiar with patient-level data, transactional data and market dynamics pertaining to specialty pharmacies, patient support services, patient experience, and patient affordability. This is a hybrid role located in Titusville, NJ and/or Horsham, PA.
Key Responsibilities
Patient Solution Analytics:
· Collaborate with PECS Marketing, PECS SIA, Data Management Teams and ONC Patient Solution Managers to deliver improvements in patient support data quality and availability.
· Liaise with PECS Px Marketing,PECS Solutions, Brand SIA, and Brand functions to ensure availability of data driven insights into post-script patient journey.
· Recommend patient support KPIs and custom analytics to monitor the performance of Patient Experience Solutions programs across all ONC brands.
· Develop and maintain performance dashboards for monitoring key aspects of patient solution operations with primary focus on Specialty Pharmacy.
· Collaborate with Patient Solution Managers to ensure ONC strategic imperatives are aligned with patient support operational outcomes.
Specialty Pharmacy (SP) Analytics:
· Lead efforts to improve SP data quality and availability in partnership with CEDT team.
· Collaborate with ONC SP Managers, Patient Engagement Customer Solutions (PECS) Pharmacy Channel Strategy Team and Janssen Strategic Customer Group (SCG) National Account Directors on data analysis.
· Develop maintain SP KPI scorecards and data quality metrics to be utilized for SP facing MBRs and QBRs.
· Forecast and track fulfillment and other SP goals for ONC Solid brands, both currently approved brands and future launches
· Manage external vendors on analysis and report requests
Other Duties:
· Analyze Integrated data for patterns in Patient Support Program (PSP) impact on patient starts and stays.
· ONC Analytics and Insights, dashboard development, and reporting as required.
· Overall collaboration and support of broader PECS SIA team priorities and initiatives.
· Consistent and regular stakeholder communication process and forums.
· Leading meetings and presenting fact-based stories that drive prioritization, action and impact.
At Johnson Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com.
For more than 130 years, diversity, equity inclusion (DEI) has been a part of our cultural fabric at Johnson Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson Johnson, we all belong.
In this role, the Manager, Patient Insights Analytics / Specialty Pharmacy Analytics, Oncology Manager is expected to function as subject matter expert on Specialty Pharmacy and Patient Support data analytics and metrics methodology across ONC brands, is responsible for supporting efforts to improve the patient experience (Px) through specialty pharmacies and providing patient support operational and strategic insights that improve brand performance. S/he is responsible for generating, integrating, and translating specialty pharmacy data, analytics and insights into growth opportunities and tactics that shape decisions and drive organizational actions for ONC brands within Janssen. This position will serve as an internal consultant to SCG Specialty Pharmacy Strategy, SCG Trade, Patient Engagement and Customer Solutions (PECS), Strategic Insights and Analytics (SIA) and cross functional partners such as Legal and Healthcare Compliance. This position plays a key role in advising and counseling business partners in the development and evaluation of new and existing patient engagement trends and customer solution strategies and tactics and as a result, shares accountability for business results. This individual will be familiar with patient-level data, transactional data and market dynamics pertaining to specialty pharmacies, patient support services, patient experience, and patient affordability. This is a hybrid role located in Titusville, NJ and/or Horsham, PA.
Key Responsibilities
Patient Solution Analytics:
· Collaborate with PECS Marketing, PECS SIA, Data Management Teams and ONC Patient Solution Managers to deliver improvements in patient support data quality and availability.
· Liaise with PECS Px Marketing,PECS Solutions, Brand SIA, and Brand functions to ensure availability of data driven insights into post-script patient journey.
· Recommend patient support KPIs and custom analytics to monitor the performance of Patient Experience Solutions programs across all ONC brands.
· Develop and maintain performance dashboards for monitoring key aspects of patient solution operations with primary focus on Specialty Pharmacy.
· Collaborate with Patient Solution Managers to ensure ONC strategic imperatives are aligned with patient support operational outcomes.
Specialty Pharmacy (SP) Analytics:
· Lead efforts to improve SP data quality and availability in partnership with CEDT team.
· Collaborate with ONC SP Managers, Patient Engagement Customer Solutions (PECS) Pharmacy Channel Strategy Team and Janssen Strategic Customer Group (SCG) National Account Directors on data analysis.
· Develop maintain SP KPI scorecards and data quality metrics to be utilized for SP facing MBRs and QBRs.
· Forecast and track fulfillment and other SP goals for ONC Solid brands, both currently approved brands and future launches
· Manage external vendors on analysis and report requests
Other Duties:
· Analyze Integrated data for patterns in Patient Support Program (PSP) impact on patient starts and stays.
· ONC Analytics and Insights, dashboard development, and reporting as required.
· Overall collaboration and support of broader PECS SIA team priorities and initiatives.
· Consistent and regular stakeholder communication process and forums.
· Leading meetings and presenting fact-based stories that drive prioritization, action and impact.
At Johnson Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com.
For more than 130 years, diversity, equity inclusion (DEI) has been a part of our cultural fabric at Johnson Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson Johnson, we all belong.
Qualifications
· Education:
o BA/BS or equivalent experience required; Advanced degree desirable
Required:
· A minimum of 5 years of relevant business experience in market research, forecasting, marketing intelligence, sales, business analytics, strategic planning, finance, management consulting is required, 5 years is preferred
· Proven success partnering across the commercial organization to generate actionable insights and recommendations
· Experience shaping and influencing organizational decision-making
· Strength in storytelling, data visualization and developing effective presentations
· Knowledge and demonstrated use of syndicated healthcare data sources and suppliers
· Ability to demonstrate successful partnering across a matrixed organization to translate analytics and insights into actionable recommendations.
· Proficiency with all Microsoft applications (Excel, Word, PowerPoint, etc.) and Tableau.
· Experience utilizing advanced data processing tools (e.g. Alteryx, SAS, SQL).
· Experience working with Rx, patient claims, and managed markets data sources (e.g. IQVIA, SHS, IntegriChain, Specialty Pharmacy data).
PREFERRED:
· Self-motivation and a high degree of intellectual curiosity
· Knowledge across a broad spectrum of analytic approaches / data sources and ability to identify appropriate approach to address key business questions.
· Strong learning agility and demonstrated success solving ambiguous business issues.
· Knowledge of market access dynamics (e.g., specialty pharmacy, payers, IDNs, patient access, trade distribution).
· Experience working on Strategic Insights Analytics (SIA) teams
· Prior experience leading effective project teams.
· Expertise in domain specific data sets of pharma and specialty pharmacy data sources (including RWE, Patient level data, sales data sources).
Other:
Job will require approximately 10% travel (domestic)
The anticipated base pay range for this position is 120,000 to 207,000.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.Employees are eligible for the following time off benefits:Vacation – up to 120 hours per calendar yearSick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar yearHoliday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar yearAdditional information can be found through the link below. https://www.careers.jnj.com/employee-benefitsThe compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Johnson Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Qualifications
· Education:
o BA/BS or equivalent experience required; Advanced degree desirable
Required:
· A minimum of 5 years of relevant business experience in market research, forecasting, marketing intelligence, sales, business analytics, strategic planning, finance, management consulting is required, 5 years is preferred
· Proven success partnering across the commercial organization to generate actionable insights and recommendations
· Experience shaping and influencing organizational decision-making
· Strength in storytelling, data visualization and developing effective presentations
· Knowledge and demonstrated use of syndicated healthcare data sources and suppliers
· Ability to demonstrate successful partnering across a matrixed organization to translate analytics and insights into actionable recommendations.
· Proficiency with all Microsoft applications (Excel, Word, PowerPoint, etc.) and Tableau.
· Experience utilizing advanced data processing tools (e.g. Alteryx, SAS, SQL).
· Experience working with Rx, patient claims, and managed markets data sources (e.g. IQVIA, SHS, IntegriChain, Specialty Pharmacy data).
PREFERRED:
· Self-motivation and a high degree of intellectual curiosity
· Knowledge across a broad spectrum of analytic approaches / data sources and ability to identify appropriate approach to address key business questions.
· Strong learning agility and demonstrated success solving ambiguous business issues.
· Knowledge of market access dynamics (e.g., specialty pharmacy, payers, IDNs, patient access, trade distribution).
· Experience working on Strategic Insights Analytics (SIA) teams
· Prior experience leading effective project teams.
· Expertise in domain specific data sets of pharma and specialty pharmacy data sources (including RWE, Patient level data, sales data sources).
Other:
Job will require approximately 10% travel (domestic)
The anticipated base pay range for this position is 120,000 to 207,000.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.Employees are eligible for the following time off benefits:Vacation – up to 120 hours per calendar yearSick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar yearHoliday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar yearAdditional information can be found through the link below. https://www.careers.jnj.com/employee-benefitsThe compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Johnson Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.