**Scope of Work to Be Performed:** The role oversees the operations of the department, ensuring efficiency, compliance, and continuous improvement across key functions, including: + **Department & Team Management:** + Driving employee performance through coaching, development, and addressing people-related matters. + Identifying and nurturing team members’ potential while fostering a high-performing, collaborative environment. + Leading staff sourcing and replacement with support from the Recruitment team. + Ensuring adherence to Conduent HR policies on hiring, termination, and time away from work. + Developing and maintaining a business continuity and disaster recovery plan. + Leading internal and external audits to successful completion. + **Payroll Management & Compliance:** + Ensuring accurate, compliant, and timely payroll processing while meeting statutory reporting and filing requirements. + Completing FEPS Payroll for the department and overseeing US & Canadian Payrolls in compliance with Service Level Agreements. + Managing and resolving payroll production issues while ensuring payroll records align with statutory requirements. + Supporting all internal and external payroll-related audits. + **Process Improvement & Compliance:** + Enhancing payroll performance through strategic process improvements and implementing new systems. + Improving operational processes related to reporting, information flow, business processes, and planning. + Ensuring business unit compliance with company policies and local regulations. **Interpersonal & Leadership Skills Required:** + Strong problem-solving, conflict resolution, organization, and time management skills. + Ability to influence and align teams with company goals while fostering collaboration. + Clear and effective communication of objectives, expectations, and feedback. + Proactive risk identification and resolution to ensure operational continuity. + Strong client relationship management through active listening and productive engagement. + High level of professionalism, integrity, and discretion in handling sensitive matters. **Experience & Qualifications Required:** + **Experience:** 3+ years of management experience. + **Education:** Minimum of a Bachelor's degree.