Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, People Operations & Insights Portfolio Management-1

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Manager, Portfolio Management will be a member of the People Operations and Insights team which provides data-driven decisions at scale, delivers key operational experiences, and enables scalable operational excellence across People and Capability. This is a global role and collaboration will be required with the global team, operating across multiple time zones.

The ideal candidate is highly motivated, intellectually curious, passionate about operational excellence and brings expertise in the HR functional domain, program management, planning, and enablement.

Role:

• Oversee the planning and execution of largescale projects within People Operations and Insights
• Partners to develop and maintain comprehensive prioritized roadmaps across POI teams.
• Establish and standardize processes for documentation to ensure consistency and accessibility
• Acts as a backup and performs ad hoc roles as needed to ensure project continuity
• Develops and supports integrated enablement and change mgmt plans in support of POI deliverables
• Provides governance and planning for POI communications
• Builds templates and tools that can be leveraged throughout the team (e.g., readiness checklists, Quality control processes & standards)
• Monitors and reports metrics and KPIs to measure portfolio performance
• Identifies potential risks and develop mitigation strategies


All About You:

Essential
• Ability to collaborate with peers and cross functional teams, working across multiple time zones
• Creative and nimble with ability to overcome obstacles to solve challenging problems
• Flexible and responsive, with ability to adapt to rapid change in direction or business priority
• Openness to feedback and strong self-awareness
• Excellent verbal and written communication skills

Desirable
• Experience working in cross-functional and large projects
• Experience in relationship building across large scale organizations
• Past portfolio management/PMO experience

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.