Provo, Utah, USA
4 days ago
Manager, Product Security, Provo, UT
\nAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n\n \nManager, Product Security - Provo, UT\n \nWhy We Have This Role\n \nQualtrics operates in a world where security threats are evolving and being as secure as possible is paramount. The Product Security Manager is essential to Qualtrics' operations, tasked with protecting our products and infrastructure from increasing security risks. This person will maintain company-wide security standards, leading a skilled team of security engineers and collaborating across business units to address security challenges. The impact of their role is broad - they will help protect customer data, uphold the company's reputation, and ensure ongoing secure service delivery.\n \nHow You’ll Find Success\n\n\nProactive Leadership: Take the initiative, understanding the expected outcome, getting the necessary context, and working entrepreneurially to achieve the set goals in product security.\nStellar Communication: Communicate effectively at all levels and influence appropriately to create trust within the team and across the business.\nSecurity Expertise: Broad expertise in platform security, demonstrating an in-depth understanding of different security facets, including product, cloud, and infrastructure security.\nCollaboration Skills: Working across various product units, they will display excellent collaboration skills, building strong relationships to drive security initiatives forward.\nDecision-Making and Problem Solving: Posses strong decision-making skills, able to tackle complex security issues swiftly and effectively.\nContinuous Learning: Committed to continuous learning, staying abreast of the latest security trends, threats, and mitigation strategies.\n\n\n \nHow You’ll Grow\n\n\nIndustry Exposure: As the head of product security, the person will be regularly interacting with industry leaders and participating in top security forums, widening their network and gaining industry insights.\nKnowledge Expansion: By staying current with the latest trends in security, they'd also continually augment their knowledge and understandings of both emergent threats and innovative mitigation strategies.\nLeadership Development: Leading a team of dedicated security engineers, they will have ample opportunities to refine their leadership and people management skills.\nStrategic Influence: They will have the chance to influence the company's security strategy, translating their insights and views into actions that make a real difference. This strategic contribution can enhance their decision-making and problem-solving skills.\n\n\n \nThings You’ll Do\n\n\nEnhance Platform Security: Build and implement comprehensive security solutions across product, cloud, and infrastructure areas to reduce vulnerabilities and potential breaches.\nDrive Vulnerability Management: Establish an effective vulnerability management system, conducting regular checks and swiftly acting upon detected issues.\nDevelop Data Protection Protocols: Define and enforce strict data protection protocols for adherence throughout the organization, ensuring customer data security.\nTeam Leadership: Lead a team of skilled security engineers and foster a security-conscious culture, promoting continuous improvement.\nCollaborate Across Business Units: Work closely with all areas of the business, forging partnerships to support security initiatives and create a coherent front against emerging risks.\n\n\n \nWhat We’re Looking For On Your Resume\n \n\nWhile we value the wealth of experience, we put more emphasis on your capability and the outcomes you've produced. For this role, these elements are particularly important:\n\nProven Leadership: We're looking for evidence of effective team leadership for over 10 years, particularly in the field of security. Details of how you've influenced cultural shifts towards improved security practices will be a plus.\nExpertise in Diverse Security Aspects: We want to see your proficiency in dealing with multiple security aspects ideally in product, cloud, and infrastructure security, including vulnerability management and data protection.\nCollaboration: Demonstrate your ability to collaborate and build partnerships across different business units, working towards unified security objectives.\nProactive Problem-Solving: Share instances where you acted swiftly and effectively to manage potential vulnerabilities or address complex security issues.\nStrategy Development: Ideally, you've defined and implemented security strategies in previous roles, driving transformative outcomes.\n\nRemember, it's not about how many years you've worked; it's about what you've achieved during that time that counts.\nWe know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.\n\n \nWhat You Should Know About This Team\n\n\nCutting Edge: The Platform Security team supports Qualtrics' pioneering advancements in Experience Management and AI. We employ cutting-edge technologies to ensure the integrity, resilience, and security of our platform, bolstering the company's position at the forefront of the industry.\nIntegral Role: Our work underpins the insights our customers gain throughout their entire lifecycle, from employee experience to customer experience to market research. By securing crucial data, we enable companies to bridge the digital gap and deploy intuitive products worldwide.\nEngineering Focus: We're not just a team of security experts; we're engineers. Our work is highly technical, innovative, and rooted in problem-solving.\nImpactful Contribution: By providing robust security and assured data protection, our team significantly contributes to the quality and trustworthiness of Qualtrics' offerings, fostering customer confidence.\nEnvironment of Growth: We foster a culture of continuous learning and innovation. Team members have the opportunity to work with innovative tools and practices, expand their skills, and contribute to the company's ambitious mission.\n\nJoining our team means stepping into a role that's vital, challenging, and deeply linked to Qualtrics' aim of reshaping industries by harnessing the power of Experience Management and AI.\n\n \nOur Team’s Favorite Perks and Benefits\n\n\nWellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.\n$1800 Experience bonus to be used for an “Experience” of your choosing\nAmazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.\n\n\n \n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n
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