Memphis, TN, 38111, USA
42 days ago
Manager, Quality
**39313BR** **Requisition ID:** 39313BR **Business Unit:** CCI **Job Description:** Develops and commissions quality control systems; applies and analyzes inspection and testing procedures; utilizes metrics and statistics to diagnose and correct improper quality control practices; identifies human factors and motivation in quality applications; develops cost of quality concepts for rate of return investments; administers management information systems; and audits quality systems for deficiency identification and correction. Collaborates with management team during project bid and estimating activities to ensure quality activities, hold points, and resources are sufficient to complete the work. Provides guidance to quality and project teams so that all parties understand and comply with the project quality requirements. Ensures proper documentation maintenance regarding quality activities. Ensure accurate production of required reports and communication to the project management and project teams. Ensures the three phases of controls are adhered to for each Definable Feature of Work (DFOW). Leads staff development by providing training, support, guidance, and assistance in goal setting. Manages the day to day activity of staff. Provides feedback on performance appraisals. Manages the development and training of staff. Approves paid time off requests (PTO) and ensures human resources policies are followed. Develops and commissions proper identification and resolution management system (s) for implementation and measurement of overall Quality Management Plan using metrics and statistical means and methods. Reviews and approves quality control plans. Ensures subcontractor or vendor Quality Inspectors are adequately qualified for their required inspections. Conducts audits of relevant subcontractor and off site inspections for compliance with the Quality Management Plan. Performs other duties as required. **Job Title:** Manager, Quality **Group:** CCI South **Employment Type:** Regular **Minimum Qualifications:** Bachelor’s degree. 8 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith) **Join Us! CDM Smith – where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** Tennessee - Memphis **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 20% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** Knowledge of industry practices, processes, design, health and safety, and quality management. Familiarity with quality cost concepts and techniques. Ability to recognize hazardous situations and implement corrective measures is essential. Strong verbal and written communication and interpersonal skills. Ability to maintain confidentiality. Strong organizational, leadership, analytical, facilitation, negotiation, and planning skills essential. General personal computer skills and specialized software skills including Microsoft Project, Word, Excel, Outlook or similar software with capability of administering to management information systems. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Successful candidate will be required to work 100% in the field locations.
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