::Reporting directly to the Plant Manager, with dotted lines to the Director of Quality Assurance, the QA Manager plans, coordinates, and directs quality programs designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinates:

Duties and responsibilities

Provide guidance and instruction to the Quality Department and the overall operation to ensure that goals/requirements are achieved. Provide leadership, mentoring, coaching to the Quality Assurance team members. Develop quality assurance plans by conducting hazard analyses; identify critical control points and preventive measures; establish critical limits, monitoring procedures, corrective actions, and verification procedures. Daily review of all process controls records to ensure that internal compliance measures and customer requirements are being met. Ongoing communications with employees are peers on all quality issues. Daily review of all spoilage collections assigning various types to proper source. Develop, maintain and improve a spoilage control program. Process and maintain accurate customer claim records, supplier and mill claims in relevant databases. Work with the Crown Technology, Customers and/or the Sales department to resolve quality questions and quality issues. Analyze data and provide recommendations for continuous improvement (product quality, spoilage reduction, etc.). Lead and or participate on Corrective Action Teams (CAT teams) as necessary. Provide quality system training to the plant personnel as necessary (SPC, Food Safety Plans, Problem Solving Tools, Quality Systems, etc.) Updates job knowledge by studying trends in and developments in quality management; participating in education opportunities; reading professional publications maintaining personal networks; participating in professional organizations. Participate and promote plant safety activities. Generate monthly reports detailing quality activities at the plant  Generate and distribute the plant KPIs report on a monthly basis. SQF responsibilities as assigned. Performs other job-related duties as required or assigned.