The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Manager, Research Facilitation & Applications (RFA) Team with an exceptional commitment to service excellence to join our team. 

As the Manager, Research Facilitation & Applications Team, you will be an integral member of the Center for Advanced Research Computing (CARC) while reporting to the Associate Chief Research Information Officer.  This is a full-time, nonexempt position, eligible all USC Benefits + Perks available to its tenure such as comprehensive medical coverage, generous retirement matching, and free tuition.

This Manager, Research Facilitation & Applications Team will direct research project(s) and supervises other computer scientists on a project basis. The Manager, RFA Team provides research support on problems of a diverse scope and executes research projects in collaboration with others. The Manager, RFA Team generates research ideas and solutions to complex computer science problems. Additionally, the Manager, RFA Team develops research funding and manages project budgets.

MINIMUM QUALIFICATIONS:

The ideal candidate for the position of Manager, Research Facilitation & Applications Team must meet the following qualifications:

A doctorate advanced degree in computer science, information science or related science and engineering fields.

A minimum of 7 years of related professional experience, although combined experience/education may substitute for minimum work experience.

Demonstrated supervisory skills as part of related experience.

Demonstrated ability to conceptualize research directions, exert technical leadership, communicate technical ideas, coordinate individual contributions to a research program, and present research plans and results in a manner that will elicit favorable funding actions.

A record of outstanding research contributions and experience in an area of computer science, technical proficiency, exceptional creativity, successful collaboration with others, and independent thought. Demonstrated reputation as an emerging leader in field with sustained performance and accomplishment.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

PREFERRED QUALIFICATIONS:

Exceptional candidates for the position of Manager, Research Facilitation & Applications Team will also bring the following qualifications or more:

Demonstrated knowledge of the research process, proposal lifecycle, data lifecycle, and workflows.

Advanced knowledge of high-performance computing, high-performance networking, and domain-specific applications to support collaborative research.

Experience with user training, developing and teaching education programs.

Proven ability to successfully manage and prioritize multiple projects and plans, implement project specifications, report project status, identify delays, and raise concerns.

Exceptional interpersonal skills, including demonstrated ability to interact effectively with a variety of stakeholders including researchers, IT staff, IT leadership, and university administrators.

SCOPE OF THE ROLE:

The Manager, Research Facilitation & Applications Team will:

Manage the Research Facilitation and Application Team at the Center for Advanced Research Computing at USC.

Build and maintain collaborative relationships with team members, peers and department leaders. Support the vision for the Center for Advanced Research Computing (CARC). Work closely with team members and management to implement and support effective solutions for research community.

Support collaborative research efforts at the institutional, regional, and national levels to identify and promote research and development opportunities in support of the university's strategic research plan.

Investigate and address researcher inquiries, and present complex technical concepts in simple, straightforward manners. Engage with and encourages RFA team staff to support and collaborate on initiatives as needed.

Supervise the activities of one or more research projects’ technical and support staff. Determine methods and procedures on new assignments and provides guidance to research staff members.

Directly or indirectly supervise the RFA Team staff assignedto the projects of the Center for Advanced Research Computing (CARC), sometimes through subordinate managers and supervisors.

Act as a spokesperson in representing a project(s) to funding agencies and in matters of technological achievement in a given area.

Develop funding sources and originates research proposals for the purpose of obtaining funding to support R&D efforts in the Center (CARC).

Develop budget for a research project(s). Monitor expenditures to ensure the project remains within the established budget.

Provide budget forecasts, and adjust project expenditures to stay within budgeted limits. Update project plans with budget forecasts and timing of expected new funding. Communicate with management on financial status of project(s) as requested and needed for planning purposes.

Prepare research reports. Review and prepares management reports for clients.

Recruit and develop research staff to meet work requirements.

Make significant contributions to literature.

Make presentations at conferences, participates in workshops and meetings, and collaborates in specific areas of research. Represent university and/or unit, as assigned or appropriate.

Network with professional counterparts inside and outside the university. Participate in professional associations to stay informed of new developments and technologies. Make recommendations to senior management regarding technology changes based on developments in field and business needs.

Maintain currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the department.

Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

THE TEAM

The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services, ITS aligns with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.

ITS CULTURE

USC’s ITS organization represents a diverse and talented team committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 49,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.

The annual base salary range for this position is $173,000 to $175,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Doctorate Combined experience/education as substitute for minimum education Minimum Experience: 7 years Combined experience/education as substitute for minimum work experience Minimum Field of Expertise: Advanced degree in computer science or related field such as solid state physics or microelectronics engineering. Supervisory skills. Demonstrated record of outstanding research contributions and experience in an area of computer science, technical proficiency, exceptional creativity, successful collaboration with others, and independent thought. Demonstrated reputation as an emerging leader in field with sustained performance and accomplishment. Demonstrated ability to conceptualize research