Manager, Residency Program Coordinator - Department of Ophthalmology Visual Anatomical Sciences Wayne State University is searching for an experiencedManager, Residency Program Coordinator - Department of Ophthalmology Visual Anatomical Sciencesat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Essential functions (job duties): Job Purpose: Supports the Program Directors and Education Coordinator for the Ophthalmology Residency and Fellowship Programs . Individuals serving in this role are recognized as program coordinators by Accreditation Council for Graduate Medical Education. Ensures compliance with Accreditation Council for Graduate Medical Education program guidelines and ensures program objectives are met, while identifying gaps and making recommendations for program improvement. Residency Program Coordinators/Managers will support the program and Program Director and Education Coordinator in accreditation efforts, educational programming, and support of residents/fellows. Reports to the Education Coordinator, indirect report to Program Director & Chair, Ophthalmology. Essential Functions: Supervises, directs and evaluates Residency and Fellowship support staff through direct interaction. Supports the strategic planning process. Oversees day-to-day program reporting. Maintains and updates logs, maintains schedules, coordinates resident evaluations, duty hours, and attendance records. Works in collaboration with education coordinator to Maintain communication with all stakeholders including all accreditation bodies (Accreditation Council for Graduate Medical Education, San Francisco Match, American Board of Ophthalmology, Detroit Medical Center Graduate Medical Education, Wayne State University Faculty and administration). Prepares agenda, takes and distributes minutes for various Medical Education Committee Meetings. Serves as key technical specialist and/or consultant responding to inquiries which necessitate complex problem resolution techniques. Keeps up to date on technical and administrative developments and integrates them in the specific operational activities, services and mission of assigned area. Participates in related professional organizations and represents and enhances the assigned organizational area on various committees or task forces to promote program services, activities, and initiatives. Provides presentations at national meetings. Assists with maintaining program compliance with regulatory agency standards. Retains essential documents required for program viability and compliance. Maintains familiarity with best practices and advancements in program coordination and development. Maintains knowledge, sensitivity, interest, understanding, and experience working with diverse ethnic, cultural, and socio-economic backgrounds. Evaluates medical residents' self-reporting compliance requirements and hold them accountable to meet requirements. Counsels and advises medical residents regarding paperwork and medical resident training obligations, as well as personal life issues. Supports program administration in remediation process, as necessary. Enters all board passage data for graduates of the program into New Innovations, or other residency management database. Coordinates annual and semi-annual reviews, serves as a member of Clinical Competency Committee, and ensures evaluation data and feedback mechanisms are tabulated each period. Assists Educational Coordinator to provide annual reporting to Accreditation Council for Graduate Medical Education and Graduate Medical Education through Annual Program Evaluation reports using necessary data. Uses the survey data to support strategic planning. Adheres to the accreditation schedule, assists in the preparation of required documentation for their Accreditation Council for Graduate Medical Education/ Residency Review Committee site visit. Managing support staff assisting with the day-to-day operations of the residency and/or fellowship program. Along with the Education Coordinator, serves as the liaison with Residents/Fellows, faculty, other staff members, the DMC Graduate Medical Education Office and its staff, and the Accreditation Council for Graduate Medical Education or other accreditation body overseeing the program Schedules resident and fellow training sessions, works with vendors and presenters. Assists Education Coordinator and Program administration to oversee implementation of educational goals. Coordinates monthly didactic schedule, which includes coordination with guest speakers. Collects lecture evaluations and prepares summary reports, maintains lecture attendance records and documentation, corresponds with program faculty. Manages CME records/recertification and manages support staff. Analyzes resources, equipment and services utilized within residency and fellowship programs. Collaborative role in planning, developing, and implementing program strategies. Researches and identifies program needs and proposes changes where appropriate as they impact specific program objectives. Supports the conduction of needs assessment and related cost/benefit analyses; provides independent direction in executing and attaining program objective and enhancing services offered. Supports coordination of resident/fellow recruitment and selection process via the following methods: application process and review, scheduling and coordinating interview days, establishing and maintaining data files for use in preparation of rank list for match and corresponding with candidates. Coordinates rotation, vacation and call schedules in coordination with chief residents/fellows and clinic staff. Serves as a liaison between the Graduate Medical Education Office Leadership and Program Directors, Residents and other Departmental Program Coordinators and support staff. Assists with the development and coordinates distribution of rotation objectives. Coordinates the preparation and signing of contracts for new and existing residents as well as necessary paperwork and materials. Prepares, organizes, and distributes materials for new resident orientation. Maintains current contact information for all residents/fellows faculty, and staff in the program. Verifies training and status for current and past residents. Processes letters of recommendation as needed. Collaborative Role in Ophthalmology Medical Student elective rotations. Works with clinical staff to ensure correct number of rotators and slots are available based on academic calendar. Performs other related duties as assigned. Unique duties: Qualifications: Education: Bachelor's degree Bachelor's degree in health care administration or related field from an accredited college or university. Candidates with an equivalent combination of education and/or experience may be considered. Experience: Specialist (minimum 5 years of job-related experience) Five years’ experience in an academic healthcare environment required. Experience in the operations of Graduate Medical Education office environments including computing technology, recruitment and Association of American Medical Colleges and Liaison Committee on Medical Education regulations. Experience leading projects preferred. Knowledge, Skills and Abilities: Considerable knowledge of University Graduate Medical Education and Accreditation Council for Graduate Medical Education policies and procedures desired. Possess skills in leadership and personnel management. Ability to be self-motivated, working independently, and work as a part of a team. Demonstrated decision-making skills, in adherence with university and departmental procedure. Ability to prioritize and plan work activities, adapting to changing conditions. Can perform work with close attention to detail. Strong organizational skills and ability to work within established deadlines and under pressure. Flexible and willing to adjust schedule for departmental needs. Must be an effective communicator, both written and verbal, capable of communicating to both subordinates, peers and management as required. Good interpersonal skills required and strong customer service skills. Must be able to handle pressure situations, including dealing with sensitive and confidential human relations situations. Ability to compare, contrast and quality check work with a keen attention to detail. Strong analytical skills required including critical thinking, problem-solving skills. Must be able to work independently. Analyze and interpret data in hard copy or electronic form; detect errors and discrepancies. Must be able to demonstrate sound judgment. Proficient in Microsoft Office and Website software. Demonstrated ability to generate complex spreadsheets and manage databases. Working knowledge of database systems such as San Francisco Match and New Innovations. Preferred qualifications: School/College/Division: H06 - School of Medicine Primary department: H0603 - Ophthalmology, Visual and Anatomical Sciences Employment type: + Regular Employee + Job type: Full Time + Job category: Staff/Administrative Funding/salary information: + Compensation type: Annual Salary + Hourly rate: + Salary minimum: TBD + Salary hire maximum: TBD Working conditions: Flexibility to adjust to hours outside of traditional work hours. Requires some early morning and evening hours. Ability to attend required conferences and retreats for days at a time. Office environment with potential heavy lifting up to 25 pounds with assistance available. Job openings: + Number of openings: 1 + Reposted position: No + Reposted reason: None (New Requisition) + Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required. Equal employment opportunity statement: Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.