GENERAL PURPOSE OF THE JOB
The Manager, Revenue Operations (Lab) manages the accounts receivable function of patient accounts to maximize reimbursement and develops new processes to provide service excellence in compliance with DaVita policies and federal and state billing regulations. This position also provides management leadership and oversight to teammate performance to the patient accounting team. This position has budget accountability. This position reports to the Director, Revenue Operations (Lab).
ESSENTIAL DUTIES & RESPONSIBILITIES
Manages Revenue Operations processes to ensure that both internal and external expectations and standards are met through established policy and procedures to ensure that revenue and accounts receivable recognition is accurate and timely. Maintains a current and thorough understanding of ESRD and/or healthcare reimbursement and industry standards; monitor payment trends; escalates issues, concerns, and changes in payor behavior reporting, as appropriate, to Director. Ensures alignment with corporate initiatives.Establishes and measures key performance indicators (KPIs) and ensures department meets established goals and deadlines. Ensure the department has the tool and resources to facilitate the process and delivery of established goals and service excellenceMaintains a working knowledge of the A/R system; proactively identify and seek enhancements to software, hardware, processes, or procedures to maximize revenue collection. Focus on ensuring accurate billing and facilitate the collection of revenue and financial month-end close.Ensures that all health information management practices comply with HIPPA guidelines and SOX regulations. Maintains current and thorough knowledge of related reimbursement operations issues and trends.Establishes and manages departmental budget.Other duties as assigned by managementEDUCATION AND EXPERIENCE
2-4 years experience neededHigh School Diplomat requiredBachelor’s degree in related field preferred or a combination of education and progressively responsible work experience in an analytical and leadership role may be substituted in lieu of degree on a year-for-year basisMinimum of three (3) years’ experience healthcare reimbursement requiredIntermediate computer skills and proficiency in MS Excel, PowerPoint, and Access required; intermediate skills in MS Word and Outlook requiredKnowledge of healthcare accounts receivable systems requiredWhat We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits