Summary

The Manager, Sales Development is a driven leader responsible for the training, development and day to day supervision of new and current Inside Sales team members. He/she must influence decision makers to drive sales performance and focus on the total driver experience at TravelCenters sites. The position is responsible to seek new business opportunities by researching, contacting, and qualifying potential customers, selling TravelCenters of America’s programs, targeting fuel sales and Truck Service sales by establishing, developing, and maintaining strong business and customer relationships.

Duties and Responsibilities

Lead and manage the inside sales team taking an active role in managing, training, and development of new and current team members. Identify strengths and areas of opportunities within the team Track and report on sales metrics and identify areas of improvement and sales opportunities Collaborate with internal groups- i.e. Fleet Sales, Truck Service, Credit, Support team members, Marketing and Customer Service Maintain and grow existing and new business for the Inside Sales Team overall and within an assigned territory Build and maintain current and new relationships with fleet decision makers Maintain and grow fleet profitability by analyzing customer needs and determine how TA products and services meet or exceed those needs Establish and maintain relationships with TA Franchise owners to increase opportunities in both fuel and truck service growth in their network Address fleet issues and concerns to minimize friction and ensure customer satisfaction Utilize CRM (SalesForce) tools as a leads source to identify opportunities for new business, growing existing business and tracking progress of the team Report out to management the teams progress achieving/exceeding goals, areas of opportunity to drive business, programs initiated to drive business, individual and team achievements, individual and team development and other details as requested Work with management at individual locations to identify and pursue local opportunities Act as the liaison for Inside Sales with the private label billing card group Help optimize and implement territory alignments and assignments as needed

Your Impact

Build and lead your team to consistently exceed monthly, quarterly, and annual sales quotas. Strengthen relationships across the US Fleet Mobility organization and franchisees, driving fleet volume growth. Represent the organization as a leader, setting an example through professionalism, collaboration, and results-driven activity.