Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Mission/Purpose of the Job To achieve Retail Sales Target and Fleet Sales Target. To ensure healthy stock inventories and customers pipeline management To support subordinates in negotiation on sales closing Commercial Crew team leader Coordinate with sales executive on invoicing and delivery. Collection of Account Receivable (AR) within stipulated timing To achieve good Customer Satisfaction Index (CSI) and manage customer complaints in Customer Relation Management (CRM) system To advocate on sustainability products for future business To work closely with product, marketing, logistics, service market, Volvo Financial Services (VFS) and finance team in order to achieve various KPIs including soft products To work, to guide and to lead private dealer to achieve the KPIs based on Volvo way of doing business To achieve used trucks sales target and ensure healthy used trucks stocks pipeline. To prepare and execute strategic sales planning including individual sales targets, sales packages, promotions etc. To work with financing partners to provide financing solutions to support sales achievement including negotiation with financing partners, report monitoring etc. People development – to ensure the subordinates are trained for products and technical knowledge, to train the subordinates on sales processes and delivery of customers satisfaction People development – succession planning of sales team to ensure sales target are met To understand the current market segmentation, competitors and outlook of the business and to craft and execute sales strategies to achieve sales target Scope & Influence

Scope
Total operations and interface with Volvo Group units and suppliers, domestic, regional or global responsibility.

Influence
Authority in accordance with the financial rules and policies defined by Volvo Malaysia and AB Volvo.

Key responsibilities/Accountabilities Responsible for day-to-day Retail and Fleet Truck Sales for Hub Malaysia. Responsible to turn around the stock holding within VTI’s target. Manage and coach Sales team in order to drive performance and achieve sales target. To establish strong and trusting long-term relationships and cultivate new business opportunities with key customers, regulators, vendors and industry partners. Responsible for preparing and forecast sales for E3, E5, E9 and E11 To coordinate with sales team to meet delivery timeline and achieve monthly target invoicing and zero (0) stock aging To achieve monthly VFS/local financiers sales and service agreement penetration rates Need to coordinate with Sales team and various market functions to secure Key account to win more sales and market share as a Commercial Crew leader Responsible for all AR collection within time frame Customer engagement – Building, securing customer relationship and manage customer complaint related to sales To participate and contribute on any adhoc projects that are assigned by VP-VSLM accordingly To work closely with various stakeholders to reduce time from post Green OK (GOK) from assembly plant to customer delivery in the end -to-end process To ensure compliance of Volvo Trucks Sales Process within the sales team in order to reduce the non-compliance matters during audit To plan, strategize and manage selling expenses of the products in order to achieve targeted price realizations and contribution margins To encourage and ensure utilization of all sales related and customer management systems, including embracing any new digitalization way of working. To lead and work closely with various stakeholders to craft and design new technology for sales process To lead private dealer in achieving sales targets for hard and soft products. The above list of job duties is not exclusive or exhaustive and may be change reasonably based on situation or as assign from time to time by his superior. Key Targets & Results To achieve monthly and yearly retail, fleet and dealer's sales target. To meet stock ageing target (new and used) To achieve Zero AR in Truck Sales (new and used) To achieve and improve CSI for sales. Customer satisfaction on technical support both internal and external To submit monthly Sales Report to VP. Consistent reporting of sales activities in CM and other sales systems. To achieve VFS/financing and Service Agreement, Volvo Connect penetration rates Education

Hold a university degree in similar field

Preferred Experience and Knowledge Minimum 10 years of sales experience in automotive industry. Has in-depth knowledge in commercial vehicle products. Has in depth knowledge in local published standards, regulations, policies and sales process.

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Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.