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The Manager, Software Development is responsible for leading a team of Technical Program Managers and Tech Leads. This role requires proven technical software implementation experience.

The candidate will directly manage a team of 4 to 6 Sr. resources and will work on assessing current scrum methodology and implementing a proven and repeatable set of processes to ensure optimal team efficiencies, individual and team accountability, successful feature launches and reliable, traceable and measurable KPIs.

This role is predominantly responsible for the management of the software development lifecycle and the execution of the functional and non-functional roadmaps.

RESPONSIBILITIES, other duties may be assigned.

Manage a team of talented Technical Delivery Leads and Technical Program Managers responsible for leading a team of Software Engineers towards successful implementation of software features.Coordinate with internal teams to ensure business requirements are gathered and user stories are created for current and future Development Projects.Own technical requirements/user stories definition, implementation and delivery.Drives API endpoints delivery from requirements, stories, documentation, testing, stakeholder training, monitoring/troubleshooting API endpoint in production.Work with off-shore development teams to ensure development requirements are prioritized, developed per user story specification.Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and risks identification.Coach and mentor Technical Program Managers and Tech Leads to ensure team members own their feature implementation end to end, starting from technical story decomposition to software implementation management, code reviews coordination, feature deployment and post launch activities.

BASIC QUALIFICATIONS

Bachelor's Degree in computer science or equivalent professional experience.At least seven years of experience working as a software engineering or managing technical delivery or software engineering with a focus on APIs and system integration projects.Seven or more years of experience managing within Agile software development lifecycle framework.Technical knowledge of portal software, design and development.Proven experience working with APIs and performing end to end system troubleshooting.Strong Quality Assurance experience performing manual and automated testing.

PREFERRED QUALIFICATIONS

Two or more years of experience working in a Data Center company.· Experience working with offshore teams.Experience leading software development initiatives.Certified PMP, Scrum Master or SAFe ScrumMaster.Experience leading data science / machine learning projects.

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of managementCapacity to inspire team members to perform to their fullest abilities and experience managing and dealing with conflict.Use organizational skills to determine prioritization and appropriate multitasking.Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses.Ability to work independently, with minimal supervision, on a project of varying complexity.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.