Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting TitleManager, Specialty Pharmacy Operations - Orlando, FLJob DescriptionThe Manager Operations is responsible for operations and project support capacity planning for a client team or focus area within a department of an Operations functional area. This position is accountable for providing subject matter expertise (SME) support on projects, maintaining client relationships, executing on talent management and planning efforts, ensuring staff development, and driving continuous improvement within their respective teams.
Responsibilities
Manage operations (via capacity and workload planning, project support planning, or project leadership) for immediate client team, focus area, or department to ensure performance guarantees and client expectations are met in the areas of quality/accuracy, cost, and throughputPartner with team and Continuous Quality Improvement (CQI) shared service to identify and execute on continuous improvement initiatives to improve cost, quality, and/or throughput metrics for assigned client team or focus areaPartner with the Director Operations and HR to drive talent management and talent planning efforts for client team or focus areaPartner with Director Operations and Shared Services to develop and execute on a plan to build a knowledgeable and experienced staffServe as escalation point for client-related issues and requests that are unable to be addressed by supervisor and/or individual contributor rolesOther duties as assignedMinimum Qualifications
Bachelor’s degree in business, healthcare or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is requiredActive pharmacy technician license in the state of FL.6 years of work experience in operations management, pharmacy benefit management, healthcare, insurance, or highly regulated market1 year of leadership/people management experienceMust be eligible to work in the United States without need for work visa or residency sponsorshipAdditional Qualifications
Ability to set clear expectations and vision for immediate focus area or client teamAdvanced verbal and written communication skillsAbility to lead groups in making decisions and reaching consensusAbility to coordinate multiple projects, accountabilities, and tasks simultaneously without compromising qualityPreferred Qualifications
Previous experience managing remote and on-site teamsPrevious experience with pharmacy operations, policies, regulations and proceduresMinimum Physical Job Requirements
Constantly required to sit, use hands to handle or feel, talk and hearFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, and crouchOccasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusReporting Structure
Reports to Director or Manager in Operations
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.