Laurinburg, NC, 28353, USA
15 days ago
Manager, Surgical Services
+ Works under the supervision of the Senior Director. Responsible for the overall management, administration, and service provided in Surgical Services departments. Performs other duties as assigned. + Qualification include current NC or multi state RN license, Bachelors of Science in Nursing preferred. BLS, ACLS, PALS, NIH required. 5 years’ experience in Operating Room preferred. 50% Job Duties + Practice: Applies systematic processes at the program or service level to improve care. + Demonstrates expertise in the development and implementation of nursing standards for the management of specific client population. Consults with discipline-specific experts for the interpretation and application of other professional standards. + Conducts effective staff meetings; accepts responsibility for meetings/conferences/unit activities, maintains direction and follow-up with decided plan that improves nursing care. + Leads/delegates group activities to solve problems or accomplish a specific task. + Evaluates health care delivery by identifying problems, seeking resolutions, implementing change, assessing progress and evaluating outcome in collaboration with appropriate personnel. + Offers expertise to peers and other health care professionals. + Age Specific Competency: Staff members will have knowledge of human growth and development through the life span of the patient and have the ability to meet the needs of and provide the care to these patients. The age categories to be included are: Neonatal/ Infant 0 – 11 months; Pediatric 1 – 2 years; Adolescence 13 – 17 years; Young Adult/ Adult 18 – 64 years; Adult/ Middle-Aged 65 – 79; Geriatric 80 + years + Quality of Care: Uses continuous performance improvement techniques to systematically evaluate and improve quality of care . + Coordinates management, teaching, consultation, and support to individuals and their families. + Systematically analyzes clinical practice through data collection, interpretation, and reporting of findings with appropriate recommendations. + Assures that customers are treated in a professional manner with tact, courtesy, and respect. + Performance: Uses professional standards of care and practice as the basis for the evaluation of program or service practice. + Assumes leadership role in developing Nursing philosophy, purpose, goals, and objectives for staff development programs that are congruent with Nursing philosophy and SHCS mission and vision. + Demonstrates ability to work effectively with patients, significant others, professional and support personnel who provide patient care and support services. + Demonstrates the ability to initiate and lead interdisciplinary groups to establish relationships with professional and/or other health-related groups within the community. + Participates in the development of Nursing policies; supports and assists in the implementation of these policies. + Education: Acquires and maintains current knowledge in area of practice to effectively meet program or service performance. + Ensures staff’s competency by assuming responsibility for providing education (through on-the-spot teaching, coaching, orientation, and inservices) and/or arranging for learning activities and documentation of such education. + Facilitates open exchange of ideas between peers, management, and staff; creatively responds to and evaluates suggestions for improvement. + Coordinates patient/family teaching and/or counseling for specific patients. + Collegiality: Assists colleagues in evaluation of their performance, and shares knowledge and expertise with other health care providers within the community. Makes significant and sustained contributions to health care and the institution. + Participates within the community, performing nursing/health-related activities which contribute to the positive image of nursing service and promotes community relationships. + Ethics: Serves as a teacher and consultant for staff concerning the processes to be followed in identifying, analyzing, and resolving ethical issues affecting individual and/or groups of clients. + Maintains an ethical practice by assuming a leadership role in addressing ethical issues related to patient care. + Promotes respect for patients’ and staff’s privacy, and confidentiality of patient/staff information. + Collaboration: Improves client outcomes at the program or service level through the use of interdisciplinary process to identify, analyze, and resolve care issues. + Collaborates with peers, physicians, and other health care providers in management and coordination of health care needs of the client. + Develops effective relationships with the interdisciplinary team and individual staff, administration, other services; facilitates the delivery of a high level of quality of care. + Promotes community relationships through participation in community activities, such as presentation, committee/task force involvement, and/or advisory activities. + Research: Promotes research utilization to improve patient care. + Applies research findings as appropriate, to improve patient care and educational programs. + Promotes and assists others in the application of findings from research and/or studies. + Facilitates and promotes systematic methods of problem-solving. + Resource Utilization: Contributes to the management of program or service’s resources (financial, human, material, and informational) to ensure safe, efficacious, and cost-effective care. + Promotes cost-effective use of resources and safety of care delivery + Adjusts staffing as indicated + Monitors supply usage + Assists senior director in managing and implementing budgetary adjustments + Documents monitoring of staff’s time and leave usage, and appropriately manages individual issues and trends. + Contributes actively to evaluation of clinical products, space, or equipment to assure well-informed management decisions. + Management of electronic time keeping system 25% Job Standards + Develops and implements department goals, objectives, policies and procedures that guide and support the provision of services for department operations. Motivates staff to accept and practice the policies, procedures, goals, and objectives. + Annually reviews & revises, as necessary, department policy manuals. + Responsible for all aspects of the management of the department including: + Interviewing, selecting, orienting, evaluating, and terminating staff + Planning for the professional development of staff + Assisting in development and completion of annual goals + Ensuring staff (and self) complete annual employee health requirements and annual mandatory education + Recommends a sufficient number of qualified and competent persons to provide care/services + Monitors staffing needs and utilization of assigned areas and directs any appropriate alteration + Communicates schedule and/or any alterations to staff + Demonstrates good organizational skills in the preparation of daily work schedules and the assignment of duties and responsibilities to staff members + Involves associates in decision making + Maintains positive physician relationships as observed from physician comments, informal observation of problem-solving with physicians, and feedback from Medical Director (as applicable): + Communicates activities, programs, issues to physician/physician offices as applicable + Acts as liaison between medical community and department + Demonstrates effective leadership throughout the organization as evidenced by: + Responds positively to changing circumstances so as to maximize the opportunity or minimize the problem + Always acts decisively and takes effective action + Works harmoniously with others and shares information appropriately and in a timely manner + Completes staff assignments in a timely, thorough and appropriately detailed manner + Maintains Teammate relations as evidenced by: + Conducting performance appraisals according to established guidelines + Submitting all required human resources paperwork (i.e., disciplinary forms, change of status, etc.) to the appropriate parties in accordance with policy + Conducting staff meetings on a monthly basis + Updating performance standards and job descriptions as needed + Dealing with disciplinary matters according to policy + Maintaining positive teammate relations within the department as observed from teammate comments, informal operations of dealing with teammate relations issues and feedback from the Human Resources Department + As appropriate, recognizes and rewards staff for outstanding efforts of performance and behavior through established mechanisms, i.e., TEAM Spirit Program, Scotland Way in Action,etc. + Maintains The Joint Commission accreditation and all applicable licensure/regulatory requirements for the department as evidenced by: + Demonstrating knowledge of, adhering to, and promoting hospital and department safety regulations, disaster plans, emergency codes, infection control policies, fire safety regulations, and hazardous materials disposal + Ensuring full compliance with Employee Health and Infection Control program including annual surveillance program + Accepting responsibility for the care and maintenance of System equipment + Maintaining current knowledge of legal issues that may impact department + Supporting efforts to ensure corporate compliance + Integrates the department/service into the System’s primary functions as evidenced by: + Organizing, planning, and directing department’s functions and activities to comply with the long and short term goals and hospital philosophy and policy + Designing, implementing, and evaluating appropriate programs as requested by Administration + Maintaining productive and constructive working relationships with other departments + Keeping abreast of knowledge and standards as related to the department/service + Maintains performance improvement and customer satisfaction programs as appropriate as evidenced by: + Establishing a performance improvement program which monitors important aspects, identifies problems, implement changes, and evaluates effectiveness of action taken + Working with other departments to monitor process and functions to continually improve services + Supporting and serving as a role model for customer relations and performance improvement program + Promoting positive relations and displaying harmonious relationships and favorable attitudes toward patients, visitors, and health care providers as exhibited by an absence of customer complaints and/or by Administrative observation + Represents the department at various internal and external meetings, committees, and/or organizations as appropriate + Assists in the development of departmental operating and capital budget + Assists in ensuring the department operates within budget + Monitors overtime utilization and FTE levels and makes adjustments as appropriate or as directed + Monitors operating expenses per statistic (as appropriate) and makes adjustments as appropriate or as directed + Monitors department specific indicators and makes adjustments as appropriate or as directed + Responsible for professional development as evidenced by: + Attendance at inservice and continuing education programs + Reporting new information gained through workshops or individual study to peer group and/or department + Establishes professional development goals + Maintains active membership in professional organization
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