Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday’s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best in class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!

The Workday Extend Services team focuses on the implementation of custom business applications or application extensions using the Workday Extend platform and tooling. Extend Services sits within Workday’s Global Technical Services organization dedicated to the implementation of Workday Extend applications across all Industries and Geographies. We help customers make the most of the Workday platform!

About the Role

Responsibilities include:

Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday’s Extend.

Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process.

Collaborate with Resource Management, Sales, and Engagement Managers to effectively staff engagements and build the skills vital to Workday consultants.

Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, revenue utilization, and margin objectives.

Become knowledgeable in the Workday product, methodology, and customer requirements by actively providing consulting services and working closely with the project teams.

Ensure the consultants are adhering to the activities, processes, and procedures outlined in Workday's Implementation Methodology.

Contribute to the strategic direction of the organization through leading and participating in internal initiatives.

Manage a group of Workday Extend Services Consultants who design, develop, and deploy Workday Extend applications for Workday customers. These applications will be built to run along with Workday’s Human Resources, Financial Management, and Student Information Systems.

About You

Would you enjoy leading a team in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator with a passion for providing expert services to help our customers maximize the value of Workday solutions and coach less experienced team members? 

The ideal candidate will have a mix of product/program management, consulting, and people management skills with a strong working knowledge of professional services as it relates to enterprise software. Requirements include:

Basic Qualifications

5+ years of technical experience with with data migration, integration development, report building, or software development

Experience leading teams as a people manager and/or leading an implementation team implementing Platform-as-a-Service and/or custom web applications, including (ideally) implementing Workday solutions using Human Capital Management, Financial Management or Student Information Systems or similar cloud based applications.

Bachelor's degree or equivalent experience required

It is essential to be bilingual in Spanish and English

Other Qualifications

Strong consulting, organizational, project management, and interpersonal skills

Critical thinker & innovator with the ability to bring new ideas to life

A problem solver, with a passion for delivering outstanding levels of customer service

Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations

Strong team player, committed to high quality delivery

Structured, organized, and disciplined, and able to prioritize and handle multiple tasks simultaneously

Excellent written and oral communication skills

Working knowledge of web service technologies (REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.)

Working knowledge of scripting skills (Python / REACT / JavaScript / Java)

Experience taking a leadership role within a software, system, or application implementation.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!