Manager, Technical Service
Crown Holdings
Crown Cork & Seal, a global Fortune 500 packaging manufacturer has an immediate opening for a Manager, Technical Services in the North American CAPP Division. This individual is a key member of the Technical Service Team who supports various customer-filling operations in various regions of the United States. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Identify a final packaged product that is not working, troubleshoot the potential causes and incorporate a solution for the problems. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls, equipment conversion or any Crown products with substandard performance. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Works closely with Quality (Plant/Corporate) and Technical Groups to resolve issues. Management Experience a Plus. Potential growth into a working Management Position. Resolving issues to the end of Lifecycle with excellent follow up and communication with advance planning with Customer and Partners in Business.
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