Job Summary - Manager, Training

Leads the Health Systems training life cycle, including needs analysis, training/upgrade strategy and development and delivery of training programs for Health Systems professionals and system end users for all Epic components / modules. Oversees the development of curriculum and specific courseware to address skill gaps for Health Systems professionals and end-users, and oversees the selection and usage of various training delivery systems and certification / testing methods to assess the effectiveness and efficiency of programs. Manages the upgrade and optimization processes for Epic components/modules including planning, testing, training and curriculum development in partnership with other teams. Additionally, the Manager will be responsible for scheduling, assignments, quality and performance reviews.

Essential Functions - Manager, TrainingOversees training program delivery strategy to provide an in depth understanding of Epic product functionality. Responsible for ensuring capability of Epic technology is maximized through effective training, resulting in transfer of knowledge and skills that support organizational needs.Oversees the training related upgrade and optimization processes including deployment strategy in conjunction with Epic application support teams, informatics and clinical / operational leaders. Responsible for ensuring timely delivery, appropriate and effective ongoing training needs.Implements and coordinates a skills and competency development process for the Health Systems trainers, decentralized credentialed trainers, and end user staff involved in Epic applications. Leads analysis of current skills to identify skill gaps in Epic application systems and works with Health Systems to prioritize skills training and development imperatives.Develop audience specific training infrastructure including traditional and computer-based curriculum materials, to organize the registration and certification processes and to conduct classroom and one-on-one training.Analyzes customer training needs, developing and organizing the training service and providing training on assigned applications.Contributes to financial objectives by developing cost-effective educational programs, and creating and implementing training effectiveness evaluation tools.Ensures the communication of relevant changes for new software updates by designing, writing, editing, assembly and distribution of course materials. Engages in training process leadership and quality improvement activities. Ensures a technical learning environment exists in the organization.

Qualifications - Manager, Training

Required Associate's Degree technical school or equivalentPreferred Bachelor's Degree or equivalent3 years of relevant experience in the field, including two years of training management experience Preferred5 years of relevant experience in the field PreferredTraining experience, including curriculum development for IT and instructional technology Required

Physical Demands - Manager, Training

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: Frequently

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1239 E Beltline - Grand Rapids

Department Name

PH - Operational Effectiveness Leadership

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

9:00 am to 5:00 pm

Days Worked

Monday - Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.