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Responsibilities:
Responsible for the management of team(s) responsible for the operational development, implementation and the 24/7 highest level support of organizationally approved applications. This position is also responsible for all change management activities related to the support of their applications portfolio. This portfolio may include any applications that support patient care, registration, scheduling, human resources, finance, accounting, supply chain as well as other applications approved for use within the organization. This position will be responsible for project management functions including IT related project plan creation, management, resource leveling and coordination of project resources and budget. This position may also be responsible for vendor life cycle management, creation of request for proposals and contract management where applicable. Supervises: Application Coordinators, Application Analysts, System Administrators, Application & Interface Developers and other staff as assigned.
Qualifications:
MINIMUM EDUCATION REQUIRED: Bachelor's degree in Business Administration, Computer Technology, Computer Science or related field required.
MINIMUM EXPERIENCE REQUIRED:
Five (5) years of progressively responsible professional work experience providing applications and computer-based support in the areas of patient care, business support, web-based applications, interfacing and reporting or a closely related field is required.
Working knowledge and subject matter expertise in the areas of applications that must be supported is required.
ADDITIONAL QUALIFICATIONS:
Three (3) years of management or supervisory work experience preferred.
Experience working in healthcare preferred.
For clinical teams, RN or clinical licensure preferred.
A leader who identifies opportunities for improved customer value and building collegial relationships to achieve outcomes; possesses qualities consistent with creativity, innovation, collaboration and critical thinking; ability to coach, mentor and empower staff; computer literate; ability to perform under stressful and changing circumstances and deadlines; ability to delegate responsibilities and assure they are rendered effectively.