There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. Uniteds Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:The Digital Technology Communications Manager is responsible for developing and implementing communication strategies for important DT projects and programs. This role involves working closely with DT leaders to craft narratives, develop key messages, and create communications that align with the DT team. Additionally, the position requires collaboration with the Corporate Communications team to engage the broader United audience. The individual in this role must effectively simplify complex technical information into clear and engaging content suitable for various audiences and organizational levels.
Manage the TechConnect newsletter and create engaging and informative content like articles, video storyboards, infographics, and presentations to communicate technology concepts to technical and non-technical audiencesCollaborate with cross-functional teams to ensure consistent and coordinated messaging on technology-related topicsTranslate complex technical jargon into user-friendly language, ensuring employees at all levels of the organization can easily understand technology informationStay up to date with the latest digital technology trends, threats, and industry regulations to ensure the accuracy and relevance of communications materialsMonitor and analyze the effectiveness of technology communications initiatives, collect feedback, and make recommendations for continuous improvementCollaborate with external vendors, subject matter experts, and industry partners to gather relevant information and leverage external resources for communication purposesUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. Uniteds Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:The Digital Technology Communications Manager is responsible for developing and implementing communication strategies for important DT projects and programs. This role involves working closely with DT leaders to craft narratives, develop key messages, and create communications that align with the DT team. Additionally, the position requires collaboration with the Corporate Communications team to engage the broader United audience. The individual in this role must effectively simplify complex technical information into clear and engaging content suitable for various audiences and organizational levels.
Manage the TechConnect newsletter and create engaging and informative content like articles, video storyboards, infographics, and presentations to communicate technology concepts to technical and non-technical audiencesCollaborate with cross-functional teams to ensure consistent and coordinated messaging on technology-related topicsTranslate complex technical jargon into user-friendly language, ensuring employees at all levels of the organization can easily understand technology informationStay up to date with the latest digital technology trends, threats, and industry regulations to ensure the accuracy and relevance of communications materialsMonitor and analyze the effectiveness of technology communications initiatives, collect feedback, and make recommendations for continuous improvementCollaborate with external vendors, subject matter experts, and industry partners to gather relevant information and leverage external resources for communication purposesUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table
Bachelors degree4 years relevant experience (editorial, UX writing, content design, content strategy)Professional writing experience (writing / editing or managing content for websites, apps, etc.)Experience working on large-scale projectsHigh-level knowledge of technology and technology toolsSelf-motivated and proactive, with a demonstrated ability to work independently and take ownership of assigned tasksStrong attention to detail and a commitment to maintaining accuracy and consistency in all communicationsClear and persuasive communication skills, both written and verbalMust be legally authorized to work in the United States for any employer without sponsorshipWhat will help you propel from the pack (Preferred Qualifications):Masters degree in Journalism, English, Technical WritingKnowledge of AP stylePrevious work with a big brand or large global enterpriseUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Bachelors degree4 years relevant experience (editorial, UX writing, content design, content strategy)Professional writing experience (writing / editing or managing content for websites, apps, etc.)Experience working on large-scale projectsHigh-level knowledge of technology and technology toolsSelf-motivated and proactive, with a demonstrated ability to work independently and take ownership of assigned tasksStrong attention to detail and a commitment to maintaining accuracy and consistency in all communicationsClear and persuasive communication skills, both written and verbalMust be legally authorized to work in the United States for any employer without sponsorshipWhat will help you propel from the pack (Preferred Qualifications):Masters degree in Journalism, English, Technical WritingKnowledge of AP stylePrevious work with a big brand or large global enterpriseUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.