Under general direction, the Manager of a Business Analyst Team coordinates and manages unit-wide administrative functions to include development and implementation of management and operations strategies. Lead and manage a team of Business Process Analysts, providing guidance, mentoring, and professional development to ensure high performance and career growth. Collaborates with cross functional team of project managers, operations manager, and developers to coordinate work, design and implement solutions. Ensures team completes work within identified time frames and with a high degree of quality. Reviews, analyzes, implements, and evaluates business systems and user needs for a core functional area. Performs analysis for assigned work and projects.

Supervises, trains, and evaluates assigned staff. Monitors work in progress and upon completion. Implements corrective action as required. Oversees and manages staffing. Informs operations budgets. Develops work plans in accordance with established unit and department objectives and funding limitations. Reviews job performance in conjunction with established unit, department and university goals and objectives. Recommends and monitors compliance with department policies and procedures. Facilitates administrative projects and work groups. Communicates with other department and university administrators; resolves or assists with the resolution of sensitive issues. Leverages a structured approach to business process analysis, including methodologies, tools, and best practices. Collaborates with stakeholders across various departments to understand business objectives and identify opportunities for process improvement. Conduct thorough analysis of existing business processes, workflows, and systems to identify inefficiencies and areas for optimization. Develop and maintain documentation of current processes, proposed improvements, and impact assessments. Design and oversee the implementation of process improvements, ensuring alignment with organizational goals and objectives. Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of implemented changes and drive continuous improvement. Provide regular status updates and reports to senior management on project progress, challenges, and recommendations. Stay informed about industry best practices, emerging technologies, and trends in business process management to drive innovation and competitive advantage.

Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Nine (9) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

CBAP IIBA Certification PreferredExperience developing strategies and technical specifications for projects, ability to manage complex technology projects.Ability to clarify roles and responsibilities to ensure understanding of expectations; takes action to mitigate conflict.Demonstrated knowledge of and experience with Agile Software Development practicesEvidence in having three (3) years of supervisory experienceBusiness analyst experience Experience with Agile Software Development practices 

ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs: 

Flexible work options:  

Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.  Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.  Remote work is an arrangement where the employee spends less than 60% of their regular workweek at a regularly assigned ASU work location. Executive vice president-level approval is required.  

Standard Working Environment:  

Climate-controlled office setting subject to extended periods of being in a stationary position.   Constantly detects and operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.    Ability to clearly communicate and exchange accurate information to perform essential duties.   Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others. 

For the tenth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all nine years the category has existed. 

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit https://research.asu.edu/about-us/careers.  

At Knowledge Enterprise, Operations Project Management, we are dedicated to building an inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team. 

Working at ASU has additional perks and OUTSTANDING benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator. 

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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