We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

Uniteds Maintenance Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more. The Manager wil be responsible to lead the Tech Ops India Analytics and Business Intelligence teams.
The Analytics team needs to partner with business owners to pursue opportunities to improve Uniteds maintenance operations, provide data driven insights and drive innovation through analytics across various tech ops divisons. This role requires not only analytics skills, but also strategic thinking and strong internal/ external client relationships.
The Business Intelligence team will be responsible to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve Uniteds flight completion rate, on-time performance, productivity, and cost.

Manage a team of 8-12 analystsDesign meaningful metrics that indicate operational health and inform operational decisionsIdentify opportunities to improve Uniteds maintenance operations and provide various tech ops divisions data driven insights through analyticsBuild high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization Develop improved analysis methodologies and statistical models to improve forecasts, operational and financial performance, etc.Document the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvementContinuously interface with business groups throughout Tech Ops IT to understand organizational needs and design solutions, ITThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

Uniteds Maintenance Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more. The Manager wil be responsible to lead the Tech Ops India Analytics and Business Intelligence teams.
The Analytics team needs to partner with business owners to pursue opportunities to improve Uniteds maintenance operations, provide data driven insights and drive innovation through analytics across various tech ops divisons. This role requires not only analytics skills, but also strategic thinking and strong internal/ external client relationships.
The Business Intelligence team will be responsible to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve Uniteds flight completion rate, on-time performance, productivity, and cost.

Manage a team of 8-12 analystsDesign meaningful metrics that indicate operational health and inform operational decisionsIdentify opportunities to improve Uniteds maintenance operations and provide various tech ops divisions data driven insights through analyticsBuild high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization Develop improved analysis methodologies and statistical models to improve forecasts, operational and financial performance, etc.Document the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvementContinuously interface with business groups throughout Tech Ops IT to understand organizational needs and design solutions, ITThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Required

Bachelors degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field requiredAt least 5 years experience in business intelligence, analytics, and/or data engineeringDeep understanding of data structures, relationships, and efficient transformationsFamiliarity with all parts of the data ecosystem -- acquisition, engineering, storage, management, analysis, visualization, and deploymentKnowledge of predictive modeling, test design, and database queryingKnowledge and application of data visualization best practicesProficiency writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, ggplot2, etc.) to produce meaningful, elegant dashboardsAbility to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomesExposure to JavaScript, D3, HTML, CSS / front-end developmentMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English and Hindi (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

Preferred

Masters Degree in a quantitative field and/or MBAAt least 2 years experience in a leadership/supervisory role preferredAirline experience or knowledge of airline operations preferredKnowledge of UI/UX design principles preferredExperience with the Project Management Lifecycle (PMLC) -- taking projects from envision stage through activation preferredInvolvement with agile technology development preferredBackground integrating data outputs into production-level IT applications preferred

Required

Bachelors degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field requiredAt least 5 years experience in business intelligence, analytics, and/or data engineeringDeep understanding of data structures, relationships, and efficient transformationsFamiliarity with all parts of the data ecosystem -- acquisition, engineering, storage, management, analysis, visualization, and deploymentKnowledge of predictive modeling, test design, and database queryingKnowledge and application of data visualization best practicesProficiency writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, ggplot2, etc.) to produce meaningful, elegant dashboardsAbility to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomesExposure to JavaScript, D3, HTML, CSS / front-end developmentMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English and Hindi (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

Preferred

Masters Degree in a quantitative field and/or MBAAt least 2 years experience in a leadership/supervisory role preferredAirline experience or knowledge of airline operations preferredKnowledge of UI/UX design principles preferredExperience with the Project Management Lifecycle (PMLC) -- taking projects from envision stage through activation preferredInvolvement with agile technology development preferredBackground integrating data outputs into production-level IT applications preferred