Technology that is at the forefront of mechanical and plant engineering. Industries, products and projects that could not be more diverse. A team that continually evolves due to its close collaboration. It is this special mix that makes your job at Coperion unique. And it provides you with the opportunity to advance at any moment. Shape the future with us.
Coperion – Moving Forward. Together.
Application & Process Technology Manager FHN EuropePurpose
The Application & Process Technology Manager will run a team of Application Engineers from across our legacy OpCo’s, to support the objectives and vision for the Systems & Ingredient Automation (S&IA) Business Unit in EMEA. The role plays a pivotal bridge in supporting the EMEA Sales Directors and their teams, by providing application know how and quotations to underpin the sales process to the customer. With the integration as One Coperion, it will be necessary to evolve from the current position of independent, location centric teams, to one coordinated resource, maximising the larger team, to create flexibility and bandwidth. A core element of the role, is maintaining Application oversight across our technology offerings, to ensure correct qualification of enquiries and suitable risk assessment approval. In so doing, the Sales teams can service enquiries that cover the depth of our portfolio, from single machines, through to fully integrated systems in our target Industry Segments. Within the FHN Business Unit structure, there is the developing region of APAC, centered from our location in Thailand. As part of its evolution, technical support and process system design, will be leveraged from EMEA and AMS. It is envisaged that this role will play a fundamental part in supporting that objective.
Tasks
Direct, coordinate, schedule, and supervise the Application Engineering team and be accountable for the delivery of timely and accurate customer proposals.
Establish the current project/quote list, assign priority, and maintain deadlines with acceptable cost margins and timelines
Coordinate project activities with other department and functional areas
Participate in Sales forecast meetings to align with changing prioriries
Maintain and be an active participant in the Sales hand over process to the business for successful orders
Test Lab- provide common sales focal point for coordination with the Test Lab on the priority of active projects in the testing queue
Technical Support - liaison for the Industry Managers, to ensure good enquiry qualification. Be prepared to support Sales with customer visits when required.
Costing and pricing in accordance with related budgets, published price lists and company custom price setting policies.
Ability to assess 3rd Party supplier quotations for suitable integration into turnkey systems.
Report and maintain metrics and performance for AE team, quote turn-around, dollar value and hit rate
Ensure Cross Training for the team on group technologies to maximise flexibility and bandwidth
Create common processes and identify procedural gaps to enable the Application Engineer team to function as one unit
Participate actively in the Systems & Ingredient Automation management team.
Play an integral role in supporting the APAC region with technology and process know-how.
Help foster and promote Collaboration, Communication and Coordination within the S&IA Business Unit and across the other FHN business units.
Profile
Bachelor’s degree in business or engineering Several years of sales experience in a custom equipment industry Prior supervisory and management skills – ideally in managing technical teams Material Handling Experience / Pneumatic Conveying knowledge strongly preferred. Must be able to read, write, and communicate verbally in EnglishCompetent with time management, deadlines, and pressure; able to manage frequent interruptionsCompetent in sales area; results-oriented with skills in costing, quoting, selling, and closing. Effective verbal and written communications skills; able to interact with internal and external contactsProfessional attitude, image, demeanor, negotiation skills, and effective telephone skills Proficient knowledge in reading and using blueprints, schematics, and specifications for electrical and mechanical applications12Exhibits effective leadership and supervisory experience, including interviewing, training, assignment of work, appraisal of performance, and mentoring and coaching. Exhibits initiative, accountability, and detail orientation. Able to use judgment and independent thinking in the resolution of issuesBasic knowledge of online computer systems and ERP systems, database, spreadsheet, and word processing abilities (Word, Excel, and ACT) Ability to travel to support the management of the internal team and when required to support customer visits
Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".