Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cold Room/Freezers -22degrees, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.)

Job Description

Are you ready to become part of our team as we collaborate to craft and implement strategic plans aimed at increasing the success of our business, working in tandem with senior leadership?

Being part of the Thermo Fisher Scientific team, you’ll discover meaningful work that positively impacts a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer!

Your responsibilities will include managing and producing compelling application data, fostering relationships with key customers for inclusion of our products into their processes, supporting projects, and driving initiatives by bringing your technical expertise and customer insights. You'll provide feedback to marketing and product management teams, and offer technical support.

If you're prepared to make a significant impact in the biopharmaceutical industry, we welcome you to join us on this amazing journey!

Responsibilities:

Customer Pilot/Collaboration Projects:

Lead collaboration projects with key customers.Coordinate internally for successful execution of pilot projects.Act as the primary point of contact for collaborating entities, encouraging positive relationships and ensuring alignment with business objectives.Apply diverse experience as well as the experience of others on their team to design solutions and navigate conversations within the pharma and biotech industry.

On-Market Troubleshooting Support:

Provide technical support to address customer challenges and on-market issues, offering tailored solutions and troubleshooting assistance.Work closely with cross-functional teams to diagnose and resolve complex technical issues promptly for on market productsDevelop and implement proactive measures to minimize the occurrence of troubleshooting situations.

Application Data/Application Notes:

Generate and analyze application data to demonstrate product performance and capabilities based on input from Product Management, Marketing and SalesManage the generation of external generated applications data, including benchmarking studies of competitive offerings.Produce high-quality application notes and technical documents highlighting product applications and benefits.Participate in industry events, trade shows, and conferences to promote products and build brand awareness.Recommend on direction for potential applications consistent with customer requirements and technical feasibility.Stay updated with the latest advancements in biopharma analytics, finding opportunities for innovation and improvement within our product offerings.

Providing Requirements:

Bachelor's degree in a relevant technical field (e.g., engineering, science) required; Master preferred.Outstanding problem-solving abilities and attention to detail.Shown ability to influence and lead convincingly, driving cross-functional teams to succeed in challenging and ambiguous situations.Experience leading cross-functional teams in a highly matrixed organization and working directly with customers.Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.Must work well with others – inspires trust and open communication amongst team members and peers. Passionately shares Thermo Fisher Scientific’s 4i values.Estimated travel 25-50%

Compensation and Benefits

The salary range estimated for this position based in California is $123,800.00–$165,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards