JOB ANNOUNCEMENT

Manager of ID Badging, BX 16

Chicago Department of Aviation

I.D. Badging Section

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $74,244.00

Applications for this position will be accepted until 11:59pm CDT on December 3, 2024.

Under the general supervision of the Assistant Commissioner, manages administrative and clerical functions in support of the review and processing of applications and the issuance of identification (ID) badges providing access to restricted and non-restricted areas of the O'Hare and Midway Airport, facilities and airfields, and performs related duties as required.

ESSENTIAL DUTIES

· Supervises clerical and administrative staff at O’Hare International Airport and Midway International Airport responsible for the intake, review, and processing of applications for ID airport badges and appropriate access to airport facilities and airfields.

· Ensures staff follow established procedures in the review of information on applications, the verification of required identification documents and the proper scanning of documents into the department’s automated badging system.

· Oversees staff with processing of CDA Citation hearings, sida badge revocation cases, new company set up, vehicle permits, etc. and in the fingerprinting of applicants using an electronic fingerprinting system, ensuring fingerprints are properly taken and transmitted to security vendors for criminal background checks and federal agencies for security threat assessment reviews.

· Receives reports from security vendors reviewing results from background investigations and providing clearance or denial of applications to remain abreast of the status of applications.

· Monitors day to day operations to ensure work processes flow smoothly and efficiently.

· Works with staff to resolve customer issues affecting or delaying the processing of applications.

· Responds to requests for information or assistance from federal and state agencies, airport tenants and airlines.

· Works with vendors to resolve problems with the automated badging system.

· Ensures staff receives required training relating to the security identification badging process.

· Ensures administrative rules and processes are followed in the processing and issuance of identification (ID) badges.

· Prepares reports on section's work activities and progress in meeting performance measures.

· Reviews operational procedures and prepares recommendations to improve effectiveness.

Additional duties may be required for this position

Location: O’Hare and Midway Airports

Days: Varies

Hours: Varies

THIS POSITION IS IN THE CAREER SERVICE