Manager Business Intelligence Development

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Position Summary:

The Manager of Business Intelligence (BI) Development is a self-motivated individual responsible for leading a team to rapidly deliver BI reporting solutions for the organization's strategic informational needs.  They are responsible for the overall personnel management of their team including recruitment, development, performance management, and succession planning.  They are responsible for communicating and ensuring alignment of team activities with departmental and organizational goals.  They lead, allocate resources, and direct their team's work to provide full-service BI solutions that support business decisions.  This analytic solution support spans across multiple areas such as consumer experience, marketing . quality, hospital and clinic operations, supply chain, finance, etc.

Job Duties  

Manages day to day personnel functions for their staff, including interviewing and selection, productivity, training and development, performance management and succession planning. Mentors and coaches team members to assist them with their skills and career development. Promotes an inclusive, positive, and safe working environment for their staff.

Oversees team collaboration with business leaders, analysts, EDW team, architects, application teams, vendors, and other stakeholders to ensure cross functional coordination in designing, developing, testing, and implementing production BI solutions. Encourages team to use accepted rapid delivery methods to engage customers and subject matter experts in ensuring customer needs are met.

Leads team projects and initiatives. Balance the needs of the business, while managing the workload demand, allocations, and resource capacity. Ensures workload alignment with strategic priorities. Works with project managers and internal customers on resource commitments, work priorities and negotiates deadline commitments based on resource availability and other priority commitments. Actively manages expectations and responds to changing priorities. Develops and implements contingency plans to mitigate risks and issues that may impact delivery commitments. Ensures clear communication and coordination of production implementations. Regularly, keeps leadership informed about work status and demand, resource allocations, priorities, issues, and risks for their functional area.

Communicates team goals and objectives. Measures results to ensure team alignment. Delegates responsibility for projects and initiatives to their team members based on their ability and development goals while ensuring accountability.

Holds team accountable for adherence to governance processes, architecture standards, best practices, promotion requirements, and completing required data catalog documentation when producing production content.

Proactively grows interrelationships among partners and customers and analysts who have similar information needs and manages those relationships to assure effective solutions. Mentors and trains business stakeholders, analysts and information consumers on data, business intelligence-related technology and information assets. Promotes use approved BI applications and data sources as well as adherence to accepted standards and best practices to fulfill information needs.

Enforces team compliance with THR data governance, information security and privacy policies, ITSM processes and Data Integration architectural, design development and testing standards and best practices. Encourage adherence to data governance requirements and approved definitions.

Education
Bachelor's Degree in General Business, Marketing, Healthcare, Information Technology Data Analytics, Statistics or relevant field is required
Master's Degree in Business Administration, Healthcare Administration, Information Technology Data Analytics, Statistics, or relevant field is preferred

Experience
7 years required with a Bachelor's degree - relevant analytics experience in BI/EDW or IT Development, Healthcare, Consulting, Finance, Analytics, or a closely related field with significant hands-on job experience using modern BI visualization software, data preparation tools and/or SQL development to support decision making to include 2 years relevant technical leadership experience over analytics or application development, production support, testing, training and/or data governance experience

Or, 5 years required with a Master's degree - relevant analytics experience in BI/EDW or IT Development, Healthcare, Consulting, Finance, Analytics, or a closely related field with significant hands-on job experience using modern BI visualization software, data preparation tools and/or SQL development to support decision making to include 2 years relevant technical leadership experience over analytics or application development, production support, testing, training and/or data governance experience.

1 year experience in Healthcare, Marketing, Digital Marketing, or related field preferred.

Skills
Experience managing, recruiting developing and leading technical teams required.

Strong communication and interpersonal skills with focus on concise, cohesive, critical HRO focused communication with vendors, business users, and executives with ability to influence and persuade others.

Experience successfully leading multi-disciplined teams to rapidly deliver to aggressive schedules while identifying impacts and proposing resolutions and managing changes in scope along the way.

Demonstrated knowledge of SDLC, ITSM and privacy and security concepts are required.

Knowledge of rapid cycle development methodologies is preferred (i.e., Agile, Scrum, etc.).

Experience with interviewing and gathering business requirements, definition and design including the facilitation of requirements and design meetings. Experience with use case development and documentation.

Some combination of prior hands-on application development, business intelligence or data warehouse development life cycle experience in one or more of the following areas is required:
BI Application project management
BI Applications Administration
BI solutions or data architecture
BI and Database design and development
Data mapping, profiling. analysis, and quality validation
BI application or database testing
Application training and User Group support
Data Governance

Exposure/Experience with one or more of the following technologies is preferred:
Tableau or equivalent BI visualization software
Alteryx Designer or equivalent data preparation software
Alteryx Connect or equivalent enterprise data catalog application
Teradata or similar extended data warehouse technology
Salesforce Service, Health & Marketing Clouds and Datorama

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