CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Under direction, plans, directs, and assesses personnel and activities in a large (at least 6-person) clinic/physician's office and performs other administrative duties as needed to support clinic/physician office operations.
1. Ensures that appropriate documentation for clinic/physician's office is prepared, maintained and/or distributed to ensure accurate records.
2. Evaluates staffing needs, completes forms to replace and/or obtain needed personnel, interviews to maintain optimal staffing. Screens, and selects best qualified applicants and oversees their orientation to SJHS organization.
3. Troubleshoots, refers and/or takes action to resolve problems concerning patients' accounts, building maintenance, payroll, medical records, and/ or other problems to maintain efficient operation of the clinic/office.
4. Prepares and/or processes deposit slips, purchase requests and vendor invoices. Maintains employee time records documenting vacation, sick, productive and non-productive paid hours to support personnel payroll.
5. Develops work schedules and monitors clinic/office personnel to ensure that assigned personnel are performing their functions in a productive manner in compliance with policies and expectations.
6. Acts as a liaison between hospital, physician, and clinic/office staff regarding services, billing activities, employees and/or patient services to ensure communication.
7. Establishes and maintains office supplies and facilitates the ordering of needed supplies to maintain inventory.
8. Provides back-up or fills in for other personnel as needed to maintain operational efficiency. Other duties such as prepares and types all physician letters, prepares requests for establishing new client accounts and provides back-up or fills in for other personnel as needed.
9. Prepares and/or processes all requested reports as needed.
10. Maintains documentation as required by regulatory agencies, policies and procedures.
Qualifications
Education
Required: High school diploma
Preferred: Associate degree in business
Experience
Required: A minimum of three years of progressively responsible experience in a clinic or multi-physician group office to include supervisory duties