Requisition ID: 872374 
Position:Full-Time

Total Rewards: Benefits/Incentive Information

 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
 

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

 

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The Manager of Consumer Analytics will collaborate closely with business leaders to deliver actionable, data-driven insights and help drive customer engagement. In this individual contributor role, the Manager will take full ownership of analyzing customer behavior and campaign performance across multiple channels — leveraging transactional, behavioral, clickstream, and demographic data.

MAJOR DUTIES & RESPONSIBILITIES

Insights and Analysis:
Lead the development of recurring reports and ad hoc analyses that drive actionable insights, improving CRM strategies, and enhancing campaign performance across customer retention and acquisition efforts. Strategic Recommendations:
Provide clear insights and recommendations to business leaders, forecasting campaign results and suggesting course corrections to meet or exceed business objectives. Data-Driven Testing and Methodologies:
Design and implement testing methodologies and analytic approaches to answer key business questions, optimizing targeting tactics, and leveraging predictive models for improved campaign outcomes. KPI Tracking and Performance Evaluation:
Build and maintain dashboards and syndicated reports that evaluate consumer metrics and campaign KPIs, ensuring stakeholders have the data needed to make informed decisions. Cross-Functional Collaboration:
Partner with internal and external stakeholders to meet business objectives, providing regular reporting and deep-dive analysis on demand while managing expectations and delivering on time. Project and Process Management:
Manage multiple projects simultaneously, ensuring timely and high-quality deliverables while standardizing analytic processes for efficiency and consistency.

Basis Qualifications:

BS/BA in economics, statistics, mathematics, or another quantitative field 3+ years of experience in applied analytics, consulting, or similar decision science roles Intermediate to advanced proficiency in SQL, BigQuery, or similar querying languages (Python is a plus) Strong experience working with relational databases and handling large datasets Ability to communicate data-driven insights clearly to non-technical stakeholders Detail-oriented, with strong time management skills to thrive in a fast-paced environment and meet deadlines A collaborative and flexible approach, with a positive attitude towards teamwork and adaptability

Preferred Qualifications:

Prior experience working in applied retail analytics Prior experience working with cross-border teams (e.g., collaborating across NA/EU teams) Experience developing dashboards from scratch (Looker, PBI, Tableau etc.)

​Pay Range: 99,669.78  - 150,131.84 

 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

 

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 

 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. 

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