Mumbai, Maharashtra, India
11 hours ago
Manager Customer Marketing

JOB SUMMARY

To manage the third-party field force operations and management both for TT & MT

CORE JOB RESPONSIBILITIES

3P Field Force Reporting Compliance

Responsible for managing mobility system execution & compliance

Ensuring the entry of KPIs in automation platform by the field team within the timeline

Coordinating with the field team for AFC, ISR, NA & MERCs blaze mapping, compliance & liaison with vendor for the support

Follow-up with specific stakeholders in terms of AFC/ISR/NA related materials & detailers development

Coordinate & follow up with field team for the non-system KPIs & market information and share the same in a presentable form in a periodic basis

3P FIELD FORCE MANAGEMENT

Responsible for 3P tracking in terms of PJP, KPIs, incentive & expenses

Sharing 3P KPIs, sales processes, incentive construct & compensation of major companies &  industry for internal benchmarking and development

Monitor the monthly update of 3P list for GMA & GMC

Responsible to keep the records of assets extended to the 3Ps

Coordinate the training requirements of the 3P as per plan

Tracking & follow up with the regional teams in terms of 3P training programs

Driving productivity & efficiency

Keeping a track of S&D 3P infra & KPIs by flashing reports periodically

Planning enablers & track execution to facilitate the KPI achievement

Suggesting steps to reduce the 3P man days loss due to absenteeism and regretted attrition

Driving 3P coverage as per the guidelines and expectations

Attending the 3P meetings and the field work on the 3P development progress

Supporting in preparation of presentation/reports specific to a meeting/project

Preparation & follow up on HCP to blaze store mapping reports with the RCMMs

Follow up with the area/regional teams periodically & preparation of reports on competitor’s activities

MINIMUM QUALIFICATIONS

Minimum Education

Graduate

Education Level

Major/Field of Study

Graduation

Any Stream

MINIMUM WORK EXPERIENCE

Experience

Experience Details

Minimum 3 years of relevant experience.Experience in Third Party Operations and Management and sales processesProficient in the use of MS Excel and Power-pointStrong Analytical Skills.Should be able to work with multiple stakeholdersExperience in Vendor management.
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