About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our competitive benefits package empowers you to live well and provides:

Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and moreImmediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

This role ensures the success of a program with related projects, subprograms, and activities. It also involves building and maintaining excellent relationships with clients, vendors, and departments to support BSWH's strategic initiatives. There is a solid focus on problem-solving, such as gathering market research, identifying root causes, and linking with industry leaders. The role includes mentoring and managing Product Owners, new managers, and project resources for professional development and performing HR duties. This role will manage multiple squads under different programs producing various products.

Essential Functions of the Role

Manages multiple programs in the Digital Health Portfolio (product management as dictated by business needs)Accountable for management, development, and overall mentorship of managers and management consultants (MC's) assigned to squadsProvide constructive feedback to managers and MC's as needed; assist managers and MC with project escalations and problem-solving as neededDrives long-term planning and strategic product vision creation for product improvements and strategies, with oversight from VP as neededEstablishes product budget and tracks to ensure budget is on track and aligned with strategic goalsKnowledge of interdependencies of healthcare landscape and its influence on portfolioOwns assorted departmental responsibilities as assigned (i.e., contract management, staffing/resourcing, demand management, budgeting, etc.)Conducts all human resources activities, including interviews, supervision, evaluations, development, coaching, feedback, rewards, scheduling, leaves, and policy administration.Partners with and runs client teams towards the identification of problems/opportunities from a Digital Innovation perspectiveEstablishes a process for team-based structuring and defining of problemsClosely maintains a pulse on digital disruption/innovation in healthcareEstablishes external relationships with other thought managers in Digital HealthProvides advice or suggestions for improvements that meet customer and digital health goalsPresents and explains findings to leadership team and team membersUtilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusionsKnows the stakeholders, internal environment, processes, and technology stack of Baylor Scott & White Health

Key Success Factors

Previous experience managing multiple programs in the Digital Health Portfolio (program and project management as dictated by business needs)Accountable for management, development, and overall mentorship of Digital Health managers and MCs assigned to squadsProvide constructive feedback to managers and MCs as needed; assist MC with project escalations and problem-solving as neededPrevious experience driving long-term planning and strategic product vision creation for product improvements and strategiesPrior experience establishing product budget and tracking to ensure budget is on track and aligned with strategic goalsGood knowledge of interdependencies of healthcare landscape and its influence on portfolioOwns assorted departmental responsibilities as assigned (i.e., contract management, staffing/resourcing, demand management, budgeting, etc.)Conducts all human resources activities, including interviews, supervision, evaluations, development, coaching, feedback, rewards, scheduling, leaves, and policy administration.Partners with and runs client teams towards the identification of problems/opportunities from a Digital Innovation perspectiveEstablishes a process for team-based structuring and defining of problemsClosely maintains a pulse on digital disruption/innovation in healthcarePrevious experience establishing external relationships with other thought managers in Digital HealthProvides advice or suggestions for improvements that meet customer and digital health goalsPrevious experience in presenting and explaining findings to leadership team and team membersUtilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusionsKnows about the stakeholders, internal environment, processes, and technology stack of Baylor Scott & White Health

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualificationEXPERIENCE - 7 Years of Experience