Job Description

 

The Digital Merchandising & Marketing Manager is responsible for achieving Nordstrom (Nordstrom.com and Nordstrom Stores) customer outcomes which are predominately focused on driving product demand and sales. The Manager achieves these outcomes through driving the entire customer experience from strategy through execution for their AOR. The Manager is primarily focused on driving customer outcomes through digital customer interactions, complemented by off-line strategies based on customer interest. 

 

Responsibilities 

 

Working cross-functionally with expert teams, the Digital Merchandising and Marketing Manager supports the entire customer journey that enables us to hit our sales goals, and this includes: 

Working with our Merchants to drive our product strategy 

Connecting our product strategy to our overall Nordstrom customer goals 

Developing and executing digital navigation & merchandising strategies 

Developing and executing marketing & content messaging strategies 

Driving the Nordstrom.com features & functionality strategy 

Supporting our reporting & optimization roadmap 

Leading and developing a team 

What You’ll Need 

 

The Digital Merchandising and Marketing Manager is a unique role as it spans the entire customer experience combining multiple functional disciplines and skillsets. The ideal Manager may not have all the needed experience listed below and may need to learn some aspects of the role quickly. However, the Manager does need to have extensive command of several of the disciplines below when entering the role:  

Experience engaging with internal and external partners. 

Experience scaling e-commerce businesses. 

Experience driving digital to physical outcomes (e.g. buy online pick up in-store). 

Qualifications 

5+ years of experience in management roles with progressively larger responsibility  

5+ years of management experience in e-commerce  

Ability to build strong relationship with peers and senior leadership  

Experience measuring emerging technologies and media (mobile, social)  

Bachelor's degree required, Masters (preferred), with emphasis on business, marketing, consumer research, or related field  

Relevant ecommerce or multichannel retail experience (preferred) 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $103,500-$175,000 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf