Kforce's client, a NYC based mission driven Not For Profit seeks an Associate Director, Donor Services. Responsibilities: * Lead/manage gift processing function, including supervising gift processing staff, and providing backup data entry assistance * Assist Donor Center with contacting donors to resolve questions * Ensure that effective processes are in place to follow up on gifts received with missing, incomplete, or unclear information, and that effective procedures are in place to provide oversight to the entire process * Work with program staff to ensure that restricted gifts tracked and are spent appropriately; Develop procedures to ensure that accurate and timely reporting is being provided to donors * Focus on operations improvement for gift acknowledgments, tax substantiation, and quarterly pledge reminders processes * Ensure the transaction processing and financial reporting components of the -Pledge to Cash- business process are working efficiently and effectively * In charge of monitoring the activities of the nonprofit watchdog agencies * Work closely with National Development in issuing financial annual performance reports to endowment and other donors * Responsible for presenting Campaign Revenue Forecasting pledge receivable aging and write-off reports * Prepare various financial campaign revenue reports (e.g., daily gift report, weekly and monthly campaign reports), providing accurate updates * Assist with reconciliation between (NetSuite) Raiser's Edge NX and the bank * Serve as the lead contact for colleagues requesting that new gift codes are created; Ensure that new codes are mapped between Raiser's Edge NXT and NetSuite Comprehensive benefits package includes: * Medical, vision, and dental plans * Flexible Spending Account options * Generous Paid Time Off (PTO) * Hybrid work schedule * 403(b) participation, after one year of employment